Intensive Service Intern

International Rescue Committee • Salt Lake City, UT

1d • Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. Intensive services interns will assist IRC’s intensive case management (ICM) team, extended case management (ECM) team, and services for older refugees program (SOR) with daily activities that support the long-term integration of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The ICM and SOR intern will support case management to single-headed refugee households; survivors of domestic violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions. Interns will work closely with clients, colleagues, and external parties to develop service plans to meet individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources in accordance with client eligibility and program requirements. The extended services intern will support vulnerable clients for a period of twelve months, with a particular focus on medically vulnerable clients. The intern will work with the extended services department to connect at-risk clients to the healthcare, education, and psychosocial resources that support their individual goals.

Requirements

• Ability to work independently and as a team member in a fast-paced and global environment.
• Flexible and reliable, with outstanding attention to detail.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
• Fluency in English required.

Nice To Haves

• Prior experience and/or interest working with refugees and immigrants preferred.
• Prior experience and/or interest in case management, social work or public health preferred.
• Bilingual ability in one of the predominant languages of the local client base is desired.
• Valid driver’s license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred.

Responsibilities

• Assist clients with remotely arranging transportation to medical and other required appointments.
• In coordination with the extended services team, conduct virtual home or community-based orientation sessions on topics relevant to ICM, ECM and SOR clients such as using public transportation, making medical appointments, accessing community resources, etc.
• Assist with service documentation through case-notes and case file maintenance.
• Other duties as assigned.

Benefits

• University credit may be arranged.
• Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day (defined as 7.5 hours) to offset the costs of food and travel of the internship.
• Interns may also be reimbursed for mileage driven for any approved activities (based on round-trip mileage from the IRC office).

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed