About The Position

Administers the University ID Systems within the integrated technologies deployed across multiple transaction platforms. Consults with users to identify current operating procedures and to clarify complex program objectives. Provide technical expertise required for advanced information technology systems. Maintain a standard of excellence in the evaluation, gaps analysis, design, integration and analysis of information technology systems supporting the mission of the University. Work is performed under the limited supervision of the Manager or Director for the assigned work unit and performance is based upon completion of assignments and results obtained. The performance evaluation is conducted through the performance evaluation system and in accordance with the University Policies & Procedures.

Requirements

  • Bachelor’s degree required.
  • Six years’ job related work in computing and/or communications, education environment.
  • Regular and reliable attendance at the University during regular scheduled days and work hours is an essential function of this position.
  • All employees share the responsibility of maintaining information security and privacy requirements within the university by adhering to Federal and State regulations, and TWU Policies & Procedures.
  • Working knowledge of systems interface.
  • Working knowledge of office practices and methods.
  • Knowledge of basic business principles and business and industry-specific terminology.
  • Knowledge of costing, budgeting, risk and financial analysis.
  • Knowledge of quality assurance concepts and procedures.
  • Knowledge of data security assurance concepts and procedures.
  • Configuration management methods abilities.
  • Debugging and editing abilities.
  • Documentation systems and knowledge database abilities.
  • Skill in Microsoft Office products, Excel, Access, Word.
  • Ability to utilize a specific tool such as (e.g., Oracle PL/SQL, MySQL etc.).
  • Test system utilization skills.
  • Ability to oversee the creation of forms and reports.
  • Data flow and data structure modeling skills.
  • Skill in database concepts including tables, data types, instances, fields, connection strings, and records.
  • Knowledge of relational, hierarchical and object-oriented database architectures and structures.
  • Leadership skills.
  • Ability to operate on independent judgment based on an understanding of organizational policies and activities.
  • Ability to establish and maintain effective work relationships with students, faculty, staff, and the public.
  • Ability to communicate effectively orally, by phone, in person, and in writing.
  • Ability to represent the department and University in a friendly, courteous, and professional manner.
  • Ability to use a personal computer and other office equipment, including related university software and email.

Nice To Haves

  • Technology and network systems certifications preferred.
  • Additional job related experience/and/or education may substitute for the required education on a year-for-year basis.

Responsibilities

  • Assists in planning and implementation of the Department of ID Systems initiatives.
  • Supports systems and procedures for reporting of information resources and institutional data.
  • Assists with acquisitions management, technology budgeting and resource allocation. Develops and evaluates systems specifications.
  • Assists and supports strategic planning for information resource management.
  • Assists in the development and implementation of major project timelines.
  • Provides consultation with administrative and academic departments on design, applications and implementation of new or re-designed systems.
  • Consults and assists other teams on projects and integration issues within the Department of ID Systems.
  • Assists in development, testing and support of the institutional risk management program for business continuity, security and disaster recovery.
  • Assists with scheduling building access on campus.
  • Assists with reviewing and updating building access on campus for faculty, staff and students.
  • Assists with evaluating new building and potential access needs.
  • May serve as a liaison between the university and regulatory and governmental agencies, regional operation companies, regulated service providers, vendors and telecommunications organizations.
  • Performs other duties as requested.
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