Integrated Business Planning Lead (S&OP Workstream)

Ashley FurnitureTampa, FL
18hOnsite

About The Position

Integrated Business Planning Lead (S&OP / S&OE Workstream) Department: Supply Chain Reports To: Senior Director, Integrated Business Planning (IBP) Location: Tampa (Ybor), FL – On-site Employment Type: Full-Time Level: Manager-level individual contributor (no direct reports) About Ashley Furniture Ashley Furniture is the world's largest furniture manufacturer, operating a vertically integrated value chain spanning manufacturing, warehousing, distribution, wholesale, retail, and e-commerce operations across 123 countries. As we continue to scale and optimize our enterprise, we're building world-class planning capabilities to align our entire organization around a single, integrated plan that drives execution excellence and exceptional customer service. Job Summary The Integrated Business Planning Lead (S&OP / S&OE Workstream) owns the end-to-end IBP process and governance framework that aligns planning and execution across Ashley's vertically integrated value chain, including Supply Chain, Manufacturing, Warehousing, Distribution, Wholesale, Retail, and E-commerce operations. This role is accountable for ensuring that planning processes integrate demand signals, supply capabilities, inventory positioning, and financial implications across all channels and internal manufacturing operations. You will not own commercial or operational performance; instead, you ensure leaders across Supply Chain, Manufacturing, Warehousing, Distribution, Wholesale, Retail, and E-commerce operate from a single, aligned, decision-ready plan that enables effective trade-off decisions at the enterprise level while delivering exceptional customer service. Two IBP Leads fill complementary roles, each owning a primary workstream: IBP Lead – Sales and Operations Planning (S&OP): Mid- to long-range planning and alignment (3–24 months) IBP Lead – Sales and Operations Execution (S&OE): Near-term execution alignment and exception governance (0–13 weeks) This role owns both workstreams , providing comprehensive coverage across near-term execution and mid-/long-range strategic planning.

Requirements

  • Bachelor's degree required (Supply Chain, Business, Operations, Engineering, or related field)
  • 6–10 years of IBP, S&OP, or S&OE experience in multi-channel environments
  • Experience in manufacturing and/or retail operations
  • Proven track record facilitating cross-functional planning processes at enterprise scale
  • Facilitation & Communication: Strong facilitation skills – Ability to lead executive-level planning forums and drive alignment
  • Executive communication – Translate complex planning concepts into clear, decision-ready recommendations
  • Conflict navigation – Facilitate productive discussions when priorities compete
  • Analytical & Technical: Analytical rigor – Extract insights from data, build scenarios, quantify impacts
  • Proficiency with SQL, Excel, and Power BI to extract, manipulate, and display data
  • Ability to connect complex issues across the value chain
  • Business & Operational Acumen: Manufacturing and/or Retail acumen – Understanding of operational constraints and trade-offs
  • Financial KPI acumen – Understand how planning decisions impact revenue, margin, working capital, and budgets
  • Cross-channel integration – Connect demand, supply, and financial views
  • Process & Governance: Project management – Manage complex processes with multiple stakeholders and dependencies
  • Governance discipline – Maintain rigor in decision rights, escalation paths, and action tracking
  • Process improvement mindset – Continuously refine and optimize planning effectiveness
  • Leadership & Presence: Executive presence and influence – Build credibility and drive alignment without direct authority
  • Ability to work in teams with complex and international structure – Navigate matrixed, global organizations

Nice To Haves

  • Experience operating in vertically integrated, omni-channel environments preferred
  • Background managing both strategic planning (S&OP) and tactical execution (S&OE) processes
  • APICS / ASCM certification (CPIM, CSCP, or similar)
  • Experience with IBP platforms (e.g., SAP IBP, Kinaxis, o9, Blue Yonder)
  • Background in vertically integrated, omni-channel operations
  • Advanced technical skills (SQL, Power BI, data visualization, data modeling)
  • Experience with ERP systems (SAP, Oracle, etc.)
  • Enterprise IBP process ownership – Design, maintain, and improve planning processes at scale
  • Executive facilitation and communication – Lead high-stakes planning forums with clarity and confidence
  • Executive presence and influence – Build credibility and drive alignment without direct authority
  • Governance discipline – Maintain rigor in decision rights, escalation paths, and action tracking
  • Project management – Coordinate complex, multi-stakeholder processes
  • Ability to connect complex issues – See interdependencies across the value chain
  • Conflict navigation – Facilitate productive discussions when priorities compete
  • Process improvement mindset – Continuously refine and optimize planning effectiveness
  • Ability to work in teams with complex and international structure – Navigate matrixed, global organizations
  • Financial and operational KPI acumen – Understand how planning drives business outcomes

Responsibilities

  • IBP Process & Governance Ownership (Enterprise-Wide)
  • Own and operate the Integrated Business Planning operating model across Supply Chain, Manufacturing, Warehousing, Distribution, Wholesale, Retail, and E-commerce
  • Define and maintain S&OP monthly planning cadence (3–24 months) and S&OE weekly execution cadence (0–13 weeks)
  • Ensure standardized planning inputs, outputs, timelines, governance forums, escalation paths, and decision rights
  • Maintain decision logs, assumptions, and action tracking
  • End-to-End Planning Integration Across Verticals and Channels
  • Integrate demand, supply, inventory, capacity, and financial views across manufacturing and all channels
  • Align upstream manufacturing plans with downstream Wholesale, Retail, and E-commerce demand
  • Evaluate decision trade-offs, implications, risks, and benefits across channels
  • Connect near-term execution constraints with mid-/long-range strategic plans
  • Decision Readiness & Scenario Facilitation
  • Translate inputs into gaps, constraints, risks, and scenario-based options with quantified impacts
  • Facilitate fact-based enterprise decision discussions with cross-functional leaders
  • Frame trade-offs clearly to enable executive-level alignment and accountability
  • Present planning scenarios with financial and operational implications
  • S&OP Workstream Ownership (Mid-/Long-Range Planning)
  • Own the monthly S&OP process across all channels and ensure approved plans cascade into execution
  • Collaborate with S&OE workstream to anticipate and incorporate dependencies and impacts
  • Drive alignment on mid- to long-range planning assumptions, demand forecasts, and capacity constraints
  • Ensure strategic plans translate into actionable near-term execution priorities
  • S&OE Workstream Ownership (Near-Term Execution Alignment)
  • Own the weekly S&OE process to align manufacturing, wholesale, retail, and e-commerce execution
  • Collaborate with S&OP workstream to anticipate and incorporate dependencies and impacts
  • Manage near-term execution exceptions, escalations, and real-time trade-off decisions
  • Ensure execution plans remain aligned with strategic S&OP commitments
  • Monitor short-term supply/demand imbalances and facilitate rapid resolution
  • Process Performance Management & Continuous Improvement
  • Define IBP process KPIs covering both operational (supply planning, manufacturing, distribution, inventory) and financial (revenue, margin, working capital, budget reconciliation) metrics
  • Lead retrospectives and drive continuous improvement initiatives across both S&OP and S&OE processes
  • Partner with IT and Analytics teams to assess and maintain KPI integrity through data and calculation governance
  • Track planning accuracy, forecast error, inventory performance, and service level metrics
  • Planning Tools, Data & Enablement
  • Partner with IT and Analytics to ensure tools support integrated enterprise planning
  • Extract, manipulate, and display data using SQL, Excel, and Power BI
  • Develop dashboards and reporting to provide transparency across the planning process
  • Support adoption of IBP platforms and planning technologies

Benefits

  • Competitive compensation package
  • Comprehensive benefits including health, dental, and vision insurance
  • 401(k) with company match
  • Professional development opportunities
  • Collaborative and innovative work environment
  • Opportunity to shape enterprise planning at the world's largest furniture manufacturer
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