Intake Supervisor - Sheriff's Department

Pima County • Tucson, AZ

14h • $23 - $31

About The Position

The Intake Supervisor in the Sheriff’s Department supervises and participates in the activities of a specialized work-unit within the Pima County Adult Detention Complex overseeing and conducting initial intake processing, maintaining inmate custody records, reconciling inmate accounts, processing bond transactions and coordinating unit activities with local, state and federal law enforcement and judicial agencies to process, interpret and act upon court orders and directives.

Requirements

• Four years of experience in the criminal justice field AND one year of lead or supervisory experience. (Lead/supervisory experience may be concurrent with the above-mentioned experience.) (Relevant experience and/or education from an accredited college or university may be substituted.)
• OR: Two years of experience in a Pima County Intake Support Specialist position.
• Valid driver license is required at time of application.
• Valid AZ driver license is required at time of appointment.
• Within 30 days of appointment, employees must attain access certification for all criminal history databases/communications systems required of assigned position (e.g., NCIC, ACIC, Spillman Summit, etc.).

Responsibilities

• Supervises and coordinates intake, records, and inmate account operations to ensure accurate and timely processing of court orders, custody records, and financial transactions in compliance with applicable laws and regulations
• Trains, assigns, and monitors staff across multiple units on an assigned shift, ensuring consistent workflow, operational efficiency, and adherence to established procedures
• Evaluates employee performance, recommends hiring, retention, training, or disciplinary actions, and implements progressive discipline when necessary
• Interprets complex court documents and jurisdictional issues to determine appropriate compliance actions and authorizes the physical release of inmates
• Reviews and authorizes legal and financial documents, including victim notifications, bond transactions, release orders, and inmate account reconciliations
• Coordinates with local, state, and federal law enforcement and judicial agencies to facilitate inmate processing, information exchange, and resolution of jurisdictional issues
• Ensures the secure handling and confidentiality of inmate records, legal documents, and financial transactions, including bank deposits and inmate trust accounts
• Develops, implements, and evaluates unit-specific procedures, operational guidelines, and staff training programs to improve performance and compliance
• Controls facility access by verifying identification, monitoring entry and exit points, and ensuring weapons are secured before entry by law enforcement personnel
• Conducts periodic audits of computerized records to ensure data accuracy and compliance with regulatory mandates and prepares and submits related reports
• Responds to inquiries from law enforcement, court personnel, and the public regarding inmate status, procedures, and documentation
• Testifies in court on official matters and supervises the research of inmate housing records and charges for law enforcement or contracted municipalities.

Benefits

• Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security.
• Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being.
• Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs.
• In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed