Intake Specialist PRN
About The Position
We are hiring a compassionate and experienced PRN Intake Specialist to work with our clients at The Camp Recovery Center in Scotts Valley! This is a key role whose primary goal is to provide a safe, nurturing environment for our adult clients who have co-occurring disorders (substance use disorder and mental health disorders). The Camp is a 74-bed treatment center providing services to adults on both an inpatient and outpatient basis. The Intake Specialist is responsible for the intake process at the facility. Liaises with remote admissions toteam. Establishes professional rapport with client to ensure that they feel welcomed upon arrival. Supportsclient arrival process, including initial assessment process, searching the client’s belongings/person forprohibited items, and orienting the client to the facility. Ensures required documentation/paperwork iscompleted and maintained.
Requirements
- High-school diploma, GED, or equivalent.
- 1 – 2 years of experience in a patient care environment in a substance use/behavioral health setting, ispreferred.
- Must have excellent communication and customer service skills, and an ability to use requiredcomputer programs.
- Complies with organizational policies, procedures, performance improvement initiatives and maintainsorganizational and industry policies regarding confidentiality.
- Communicate clearly and effectively to person(s) receiving services and their family members, guestsand other members of the health care team.
- Develops constructive and cooperative working relationships with others and maintains them overtime.
- Encourages and builds mutual trust, respect and cooperation among team members.
- Maintains regular and predictable attendance.
Responsibilities
- Liaise with client/family of potential admissions to address any questions, concerns, etc.
- Coordinate facility tours with clients and families who are potential admissions.
- Interface with remote admissions team and on-site clinical team for necessary approvals, plan for clientarrival, including travel arrangements as applicable.
- Establishes professional rapport with client to ensure that they feel welcomed upon arrival.
- Supports arrival process including coordinating assessment/bed placement process, searches of clientbelongings/person for prohibited items.
- Orients client to the facility/milieu.
- Liaises with direct care/nursing/clinical team to ensure client is set-up with a treatment plan/scheduleas needed.
- Ensures intake paperwork is completed in a timely fashion and documentation is maintained asrequired.
- May discuss client’s financial responsibility and take payment as applicable.
- Provides exceptional customer service in line with Acadia Healthcare standards.
Benefits
- Competitive hourly rate
- Shift differential for overnight shifts
- Medical, dental, and vision insurance
- Acadia Healthcare 401(k) plan
- Excellent training program
- Complimentary AOD Education to certify as a Substance Use Disorder Counselor
- Professional growth opportunity that is second to none in the industry.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
