Intake Specialist - Office of Social Equity and Innovation

City and County of Denver • Denver, CO

21h • Onsite

About The Position

Working for the City and County of Denver offers competitive pay, great benefits, and opportunities to work with purpose. The Office of Social Equity and Innovation (OSEI) is dedicated to creating a city where race and other social identities do not predict life outcomes, striving for equitable opportunities through anti-racist principles, policy shaping, and targeted solutions for marginalized communities. OSEI promotes racial and social equity through training, research, and initiatives. The Office of Neighborhood Safety (ONS) within OSEI is seeking Intake Specialists for the Runaway, Outreach, Notification, and Intervention (RONI) Project and the Denver Anti-Trafficking Alliance High-Risk Youth Multidisciplinary Team (DATA HRY MDT). The RONI Project partners with the Denver Police Department to civilianize responses to juvenile runaway incidents. Intake Specialists will connect with parents/guardians, complete police reports, conduct follow-up, and collaborate with ONS Outreach Specialists to determine next steps, providing services like safety planning, harm reduction, and trauma-informed responses. They will work closely with Youth Outreach Specialists to ensure youth engagement and maintain communication with service providers and families. The DATA HRY MDT aims to identify and address exploitation/human trafficking risks in youth with a victim-centered, trauma-informed approach. Intake Specialists will assess for exploitation/human trafficking risk during RONI intake, assigning high-risk cases to Youth Outreach Specialists for community engagement, safety planning, and harm reduction, with the goal of intervention and prevention. This role requires previous experience working with youth and families, including coordinated case management, outreach, screening, assessment, case planning, crisis response, and ongoing case coordination. Flexibility with non-traditional shifts and days is essential.

Requirements

• Bachelor's Degree in Sociology, Psychology, Human Services, Child Development, or a related field.
• One (1) year of experience implementing behavioral and/or educational programs for youth and assisting in developing and implementing treatment plans.
• Previous experience working with youth and families, performing coordinated case management services for youth that included outreach to youth/families, screening and assessment, case planning, crisis response, and ongoing case coordination to support youth/family engagement.
• Flexibility with work schedule is a must as this position requires non-traditional shifts and non-traditional days.
• Valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S.

Nice To Haves

• Bilingual (Spanish)
• Excellent written and oral communication skills

Responsibilities

• Take the initial runaway police report, complete various screening tools to determine next steps, and complete any additional follow-up reports.
• Assist parent(s)/guardian(s) with making report to law enforcement if exigent circumstances exist that would require a law enforcement response.
• Provide community members with overview of RONI Project as well as resources within the community when dealing with a youth who regularly runs away or is identified as high-risk for exploitation or human trafficking.
• Assign Youth Outreach Specialist(s) to conduct engagement once youth is located.
• Continued communication with identified service providers, parent(s)/guardian(s).
• Being able to immediately determine next steps during crisis situations.
• Documentation in various department databases.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 11 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees