Intake Sales Specialist

SERVPRO Carmichael/Citrus Heights Roseville/E&W Modesto/Manteca

3d • Onsite

About The Position

This role drives the business. Every job starts with you. If you’re the type who answers fast, takes control of the call, and closes, keep reading. If you wait, hesitate, or “just take messages”—this isn’t for you. You are the first point of contact and the first sales rep. When someone calls us, it’s because something went wrong—flood, fire, damage—and they need direction now. You set the tone. You take control. You move the job forward. Speed matters. Confidence matters. Closing matters.

Requirements

• You show up. Every day. On time.
• You have a sales mindset — you ask for the business
• You stay calm but in control under pressure
• You don’t miss details, even when things are moving fast
• You communicate clearly and confidently
• You take ownership — wins and losses are yours

Nice To Haves

• Restoration, construction, dispatch, or insurance experience
• Bilingual skills

Responsibilities

• Answer immediately — speed-to-lead is everything
• Take control of the call — guide the conversation, don’t follow it
• Qualify and close — get commitment and schedule the inspection
• Capture everything — loss details, access, decision-maker, insurance
• Set the job up right — clean, complete info so ops can execute
• Hand off seamlessly — no dropped balls, no confusion
• Document like a pro — CRM entries must be clean and complete
• Continuously improve — refine scripts, tighten processes, get better daily

Benefits

• 401(k) matching
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 251-500 employees