Intake & Eligibility Specialist

Community Teamwork•Lowell, MA

40d•$22 - $24

About The Position

The Intake and Eligibility Specialist will perform initial intake and eligibility assessment of clients seeking services through the Division of Child & Family Services. Assist clients in completion of subsidy application process and verification of documentation. At Community Teamwork our employees enjoy best-in-class benefits to support their physical, financial and emotional wellness.

Requirements

Proficient computer skills required in basic computer software and data collection systems.
Demonstrated ability to prioritize work and problem solve.
Excellent customer service, organizational, interpersonal, oral and written communication skills.
Ability to maintain accurate records and maintain confidentiality of information.
Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.
Evidence of recent Mantoux, physical exam, and MMR.
CORI/DCF/Fingerprinting.
1-2 years experience providing intake and referral services, community outreach or other related social service functions.
HS or equivalent required

Nice To Haves

Bilingual skills (English, Spanish, Khmer) desired.

Responsibilities

Coordinate with Program to ensure program capacity.
Communicate with clients via telephone, internet and in person and advise of program requirements.
Enter client information into appropriate databases. Ensure all data is entered accurately in all required databases, including Kinderwait, Child Plus,and eCCIMS.
Ensure all required documents are included in the childs file.
Process all status changes for enrolled children.
Complete reassessments as required by the funding source.
Develop and maintain relationships with key stakeholders.
Assist with the administration and record-keeping of the program.
Provide Intake Manager with client tracking numbers as requested.

Benefits

Pay Range $22.00 - $24.00
Casual work environment
4 weeks of Paid Time Off
Medical
Dental
Vision
Paid Life Insurance
Tuition reimbursement up to $5000 per year
12 paid holidays
Paid sick leave
Career advancement and professional development
5% contribution to your 401K whether you participate on your own or not.
Great co-workers and a great mission with an outstanding Community Action Agency