Intake and Eligibility Specialist

Breaking Ground • New York, NY

5d

About The Position

Reporting to the Leasing Manager, the Intake and Eligibility Specialist screens leasing applicants for a portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Intake and Eligibility Specialist works directly with affordable and special needs applicants assisting them with the housing application process.

Requirements

• High school diploma or equivalent required
• 2 years of comparable work experience in supportive housing, property management, social services, or a closely related field preferred
• Working knowledge of Low-Income Housing Tax Credits and Section 8 preferred. Required: Must obtain LIHTC certification within the first year of employment. Breaking Ground will pay certification fees
• Detail oriented and organized
• Strong writing and analytical skills
• Ability to interact effectively with applicants
• Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

Responsibilities

• Determine initial eligibility of applicants by reviewing initial verifications of applicants’ housing, income, and assets
• Create and send initial eligible and ineligible letters to applicants
• Prepare, send, and track interview invite letters for eligible applicants
• Schedule and conduct applicant interviews
• Facilitate collection and submission of required applicant documents
• Contact applicants to update documents as needed
• Perform credit and criminal background checks
• Confirm applicant’s eligibility and conduct lease signings
• Conduct unit showings
• Perform other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED