Intake Coordinator

Community Medical Services•Lakewood, CO

21d•$22 - $26•Onsite

About The Position

Community Medical Services (CMS) is urgently hiring a Case Manager to help individuals suffering from addictions to opioids and other illicit substances gain access to care. Every day, under the direct supervision of the Clinic Manager, you’ll serve as the primary contact for behavioral health services required outside of the counseling arena, including new client intake, wellness check phone calls, clinical documentation, and insurance needs. As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued. Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes: Subsidized medical, dental, and vision insurance Health savings account Short and long-term disability insurance Life insurance Paid sick, vacation, and holiday time 401K retirement plan with match Tuition and CME reimbursement up to 100% Employee assistance program to support your mental health and wellness Ongoing professional development

Requirements

High school diploma or GED required
At least one (1) year of combined behavioral health education and work experience
Valid state-issued driver's license, 39-month MVR clearance required
Knowledge of behavioral management, de-escalation methods, crisis intervention, and defusing techniques to prevent violent behavior
Academic & working knowledge of DSM V, community resources, clinical methods and procedures and application of the same.

Nice To Haves

Bachelor’s Degree in a related field preferred
Bilingual in English/Spanish preferred
Has experience working with multi-cultural and low socio-economic individuals.
Is excited to work in an outpatient setting, much like a doctor’s office.
Brings residential experience and knowledge of psychotropic medications.

Responsibilities

Coordinate internal support needs to reduce treatment barriers.
Screen potential clients, schedule intake appointments, and facilitate new client treatment program orientation.
Assist clients upon intake with appropriate documentation, including releases of information, coordination of care letters, client fee agreements, advanced directives, and language assistance forms.
Monitor Medicaid or other insurance paperwork for all clients, completing required intake and discharge forms as required.
Complete wellness checks via phone, maintaining progress notes and other required documentation for services provided as directed by the Clinic Manager and Clinical team members.
Coordinate care with PCP and other mutual providers (MH tx, DCS, probation/parole, etc).
Assist with transportation arrangements as needed.
Assist with completion of required intake documents and forms, collecting signatures and routing as appropriate.
Facilitate internal transfers to other CMS locations as well as transfers to external MAT programs.
Arrange for courtesy dosing and request exceptions for take-home medication policy.
Collaborate with assigned counselors on follow up regarding AWOLs and abnormal drug screens.
Facilitate the application and tracking process for the Substance Use Disorder Voucher process and communicate with clients regarding the process.