INTAKE COORDINATOR SSVF - BUTTE

Volunteers of America Northern Rockies • Butte, MT

1d

About The Position

The Supportive Services for Veteran Families (SSVF) Intake Coordinator is responsible for providing best practices in intake and data management to assist low-income Veteran families who are homeless or at risk of homelessness to regain stability in permanent housing after experiencing a housing crisis and homelessness.

Requirements

• Associate's Degree with a minimum of two years of case management experience or closely related experience
• High School diploma or equivalent and a minimum of four years of case management experience or closely related field experience
• Valid driver's license
• Adept with computer programs, including but not limited to Microsoft Office suite and data information management systems

Nice To Haves

• Bachelor's Degree in human services, behavioral science, or related field with one year of case management experience

Responsibilities

• Conduct outreach activities in respective communities to identify Veterans who qualify for the SSVF program
• Conduct a formal assessment of Veterans to establish program eligibility
• Perform intake/enrollment workflow for eligible Veterans in the case management software system
• Provide best practices in case management to help qualified Veterans obtain immediate housing and achieve long-term stability
• Help identify strengths and barriers with clients to ensure best SSVF services, VOA services and community services are made available
• Cultivate productive relationships with the appropriate community resources to ensure referrals and wrap-around services for Veterans
• Maintain case management data in the Homeless Management Information System, case management and other data systems as needed
• Ensure ongoing education of programmatic changes through online SSVF training and SSVF program guide updates.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED