Housing Coordinator-SSVF

AMERICAN GI FORUM NATIONA • Plano, TX

6h

About The Position

American GI Forum - National Veterans Outreach Program is a nonprofit organization. Our mission is to establish and maintain a comprehensive community service agency with a diversified funding source serving the needs of Veterans, their families, and other individuals of the community who are in need. Our goal is to establish innovative programs of service for the contemporary needs, through an expansion and growth policy that will seek complimentary services that will generate self-sustaining mechanisms for the organization.

SUMMARY

This person in this position will provide housing services including housing counseling, advocacy and intervention with housing owners, prospecting for affordable, suitable housing for specific SSVF veteran families, and assisting veteran families move into the selected housing. The Housing Coordinator will also participate in addressing immediate needs to stabilize veteran families living in permanent housing but “at-risk” of becoming homeless. The Housing Coordinator will also participate as needed in making presentations, outreach visits, or facilitating other assistance in support of the case management plan set by the Lead Case Manager. The Housing Coordinator will actively collaborate and assist the goals and objectives of the program.

Requirements

• A Bachelor's Degree from an accredited college or university & at least three years’ experience in a responsible position interacting with people is preferred
• A minimum of two years of college (accepted as a minimum of sixty [60] college semester hours) with a minimum of 5 years of experience specifically performing as a Housing Coordinator or other similar housing support position required.
• The Housing Coordinator must demonstrate an understanding and appreciation for the difficult position low-income families have in acquiring and retaining permanent housing.
• Must have access to reliable transportation
• Must always have a current Texas driver’s license
• Must always have applicable automobile liability insurance
• Must pass drug testing and background check
• Typing
• Utilize a computer along with Microsoft 365 software (Word, Excel, PowerPoint, and Outlook)
• Must be able to effectively communicate verbally and in writing.
• Professional and productive demeanor, as well as ensuring that actions are supportive of others.

Nice To Haves

• Veteran status is not a requirement for this job, but it is a preference that may be considered additional relative experience.

Responsibilities

• Support the case management plan set by the Lead Case Manager of the program, by providing housing counseling and information.
• Assist SSVF clients by prospecting for affordable, suitable housing for their needs; advocating and intervening as necessary with housing owners to help veteran families gain or retain permanent housing.
• Work cooperatively and effectively with individuals and groups in coordinating the provision of support services to SSVF clients.
• Assist in maintenance of the case management plan by completing all entries reflecting housing activity and/or support services provided by the Housing Coordinator. All entries and form submissions must be completed on a timely manner.
• Prepare and submit requests for support service assistance for the SSVF clients being served expeditiously to assure relief and stabilization is realized as soon as possible for the clients.
• Housing Coordinator must always be professional when working with the veteran families, must be respectful and helpful, and assure maximum efficiency in moving families into permanent housing.
• May participate in preparing documents, reports, literature, or presentations
• Interact with other team members, clients, and community representatives in a respectful manner
• Confidentiality of client information, donors, team members and the AGIF-NVOP. Such information is to be disclosed on a need-to-know basis only.
• Responsible for being sensitive to the needs of program participants and must always treat clients with respect and professional care.
• Understand the nuances of the Veterans’ community and are expected to always demonstrate sensitivity and patience with the clients.

Benefits

• $500, company-provided, monthly allowance for: Dental insurance Health insurance Vision insurance Base 25K Life insurance (employer paid) Voluntary Life and AD&D insurance for employee (employee, spouse, and child (ren) (employee paid) Short term & Long-term disability insurance (employee paid) Supplemental insurance
• Retirement Program 6% Employer matching (after 1 year of employment; 100% vested)
• 12 hours (monthly) of PTO (after completed probationary period)
• 5% salary increase after completing probationary period
• Cell phone stipend (paid quarterly)
• 14 paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 251-500 employees