Housing Coordinator

United Way of Weld County•Greeley, CO

8d•$18 - $21•Onsite

About The Position

The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness receive support to regain housing and those at risk of homelessness are prevented from losing their housing. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides low barrier access to housing centered services ranging from homelessness prevention to temporary cold weather shelter. The Housing Coordinator will be based at the HNC and is responsible for providing case management and housing coordination for households experiencing homelessness. Housing Coordinators work with individuals that engage on site. Coordinators advocate to ensure the most vulnerable households experiencing homelessness in the community are connected to supports to find stable and permanent housing. Housing Coordinators provide person-centered care, working toward stability and self-sufficiency, with the ultimate goal of obtaining stable housing. Housing coordination is a collaborative approach where the worker and guest focuses on overcoming challenges that may be preventing the household in obtaining stable housing. They facilitate connections to community agencies to coordinate care and connect households to additional resources, and ensure households have ties to their community and support systems. Additionally, this position will ensure a smooth transition from homelessness to housing and broker resources that help individuals maintain housing. This includes but is not limited to regular home visits and case management, tenant education, landlord facilitation and mediation, neighbor skills, assistance in applying for benefits, etc.

Requirements

Excellent customer service and phone skills
Effective interpersonal communication skills including one-on-one conversations
Ability to multi-task with constantly changing priorities and excellent follow-through skills
Ability to work independently and as a team player
Case management and charting skills
Ability and desire to work with people from various backgrounds and/or limited English capabilities
Associates degree or equivalent experience in related areas
Experience and willingness to work with highly vulnerable individuals and people experiencing homelessness

Nice To Haves

Bi-lingual English/Spanish preferred

Responsibilities

Utilize motivational interviewing to engage guests in identifying barriers and developing holistic housing plans
Utilize Housing First, trauma-informed care, person centered, and culturally competent principles when interacting with guests – from point of intake to housing case management
When necessary, complete intakes for people entering into services utilizing Homeless Management Information System (HMIS)
Coordinate with community partners to ensure HNC guests are connecting to appropriate community resources
As part of the housing process, complete financial screenings and obtain documents for financial applications
De-escalate and mitigate conflicts or concerns with guests
Report and maintain documentation in compliance will all agency, state, and federal requirements, including HMIS data entry
Case management for those who have been housed through HNC programs
Assist with regular HNC and Shelter operations as needed, including possible occasional evening and weekend hours to assist guests at the overnight shelter when additional staffing is needed due to extreme weather
Attend community events and training when appropriate
Support other teams in the HNC as needed
Support and promote the mission, values, goals and objectives of United Way, including representing United Way in professional organizations and the community (as assigned).
Support fundraising efforts of United Way and activities that support United Way.
Support United Way annual events, disaster response, and other activities as assigned.
Participate in staff meetings and in service opportunities.
Contribute to organizational promotions including writing promotional copy, proofreading informational and campaign materials, participation in outreach, etc.
Other duties as assigned.