Intake Assistant

Corewell Health • Royal Oak, MI

37d • Onsite

About The Position

The Intake Assistant is responsible for referral processing, providing accurate and complete data input for pre-authorization requests while effectively communicating to internal and external customers.

Requirements

• High School Diploma or equivalent
• Knowledge of Medical Terminology
• Excellent computer skills to include Microsoft Office Suite, EHR/EMR and insurance portals.
• Great Communication skills

Nice To Haves

• A minimum of (3) years of medical business office experience with insurance procedures and patient interaction.
• Additional clinical background

Responsibilities

• Obtains initial and subsequent insurance authorization and pre-certification for in office procedures, treatments and services.
• Researches additional or alternative resources for non-covered services to prevent payment denials.
• Maintains a close working relationship with site Patient Financial Counselor.
• Communicates with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans.
• Maintains a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines.
• Assists in maintaining manuals, logs and other required documentation.
• Demonstrates an understanding of patient confidentiality to protect the patient and the clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for and assists with other front office functions as requested.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Religious, Grantmaking, Civic, Professional, and Similar Organizations
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees