Intake Assistant

Corewell Health • Dearborn, MI

1d • Onsite

About The Position

The Intake Assistant is responsible for referral processing, providing accurate and complete data input for pre-authorization requests while effectively communicating to internal and external customers. Essential Functions Obtains initial and subsequent insurance authorization and pre-certification for in office procedures, treatments and services. Researches additional or alternative resources for non-covered services to prevent payment denials. Maintains a close working relationship with site Patient Financial Counselor. Communicates with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans. Maintains a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines. Assists in maintaining manuals, logs and other required documentation. Demonstrates an understanding of patient confidentiality to protect the patient and the clinic/corporation. Follows policies and procedures to contribute to the efficiency of the front office. Covers for and assists with other front office functions as requested. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Performs other duties as assigned. As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

Requirements

• High School Diploma or equivalent
• Knowledge of Medical Terminology
• Excellent computer skills to include Microsoft Office Suite, EHR/EMR and insurance portals.
• Great Communication skills

Nice To Haves

• A minimum of (3) years of medical business office experience with insurance procedures and patient interaction.
• Additional clinical background

Responsibilities

• Obtains initial and subsequent insurance authorization and pre-certification for in office procedures, treatments and services.
• Researches additional or alternative resources for non-covered services to prevent payment denials.
• Maintains a close working relationship with site Patient Financial Counselor.
• Communicates with clinical staff, PFC, and management regarding restrictions or unique requirements for insurance plans.
• Maintains a current working knowledge of authorization requirements for all payers, and of state and federal regulatory guidelines.
• Assists in maintaining manuals, logs and other required documentation.
• Demonstrates an understanding of patient confidentiality to protect the patient and the clinic/corporation.
• Follows policies and procedures to contribute to the efficiency of the front office.
• Covers for and assists with other front office functions as requested.
• Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
• Performs other duties as assigned.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• Learn more here .
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees