Intake And Outreach Coordinator

EIHAB HUMAN SERVICES

5d • $65,000 - $70,000 • Onsite

About The Position

EIHAB Human Services is seeking a dynamic and organized Intake and Outreach Coordinator to oversee the intake and referral process for individuals eligible for Division of Developmental Disabilities (DDD) services. This position plays a vital role in connecting individuals, families, and providers to our programs, and ensuring a smooth and welcoming admissions experience. Under the guidance of the Director of Intake, the Coordinator will serve as a liaison between individuals, families, provider agencies, and state personnel. The ideal candidate will have strong interpersonal skills, experience with developmental disabilities services, and a working knowledge of outreach tools including digital and social media platforms.

Requirements

• Associate’s degree required; Bachelor’s degree in Human Services or a related field preferred.
• Minimum of 2 years of experience working with DDD services.
• At least 1 year of direct experience supporting individuals with developmental disabilities.
• Knowledge of New Jersey benefit systems including Social Security and Medicaid.
• Valid and current driver’s license meeting agency standards.
• Proficiency in Microsoft Word and Excel; PowerPoint experience is a plus.
• Familiarity with social media and digital marketing strategies.
• Strong interpersonal, organizational, and written/verbal communication skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Must be a proactive self-starter and a team player.

Nice To Haves

• Bachelor’s degree in Human Services or a related field preferred.
• PowerPoint experience is a plus.
• Bilingual abilities are a plus but not required.

Responsibilities

• Respond to inquiries and provide information regarding enrollment into EIHAB’s services.
• Coordinate referrals and ensure timely follow-up with referred individuals and their families.
• Collaborate with internal program management, families, and support coordinators throughout the intake process.
• Schedule and facilitate meet-and-greet sessions, including dinner and overnight visits, as part of the admissions process.
• Support marketing and branding efforts through social media, digital outreach, and website engagement.
• Input and maintain accurate records of new enrollees in the agency’s tracking system.
• Attend staff meetings, community events, and required training sessions.
• Participate in agency-wide events and assist in public relations initiatives.
• Must be flexible to occasionally work weekends for special events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree