Intake and Eligibility Specialist

Common Ground•New York, NY

53d

About The Position

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with wraparound services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness. Reporting to the Leasing Manager, the Intake and Eligibility Specialist screens leasing applicants for a portfolio of Breaking Ground's supportive housing and affordable housing that is managed by Breaking Ground. The Intake and Eligibility Specialist works directly with affordable and special needs applicants assisting them with the housing application process.

Requirements

High school diploma or equivalent required
2 years of comparable work experience in supportive housing, property management, social services, or a closely related field preferred
Working knowledge of Low-Income Housing Tax Credits and Section 8 preferred. Required: Must obtain LIHTC certification within the first year of employment. Breaking Ground will pay certification fees
Detail oriented and organized
Strong writing and analytical skills
Ability to interact effectively with applicants
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams

Responsibilities

Determine initial eligibility of applicants by reviewing initial verifications of applicants' housing, income, and assets
Create and send initial eligible and ineligible letters to applicants
Prepare, send, and track interview invite letters for eligible applicants
Schedule and conduct applicant interviews
Facilitate collection and submission of required applicant documents
Contact applicants to update documents as needed
Perform credit and criminal background checks
Confirm applicant's eligibility and conduct lease signings
Conduct unit showings
Perform other duties as assigned