About The Position

We are seeking a highly organized and detail-oriented professional to join our team as an Insurance Operations & Compliance Specialist. This position is primarily focused on managing insurance documentation processes, including Certificates of Insurance (COIs), loss runs reports, policy tracking, and maintaining structured, audit-ready records. The ideal candidate thrives in a documentation-heavy role, enjoys working with accuracy, and understands the importance of compliance and risk control. This is a process-driven role that requires strong follow-through, communication skills, and exceptional attention to detail.

Requirements

  • Experience working with insurance documentation, COIs, policy tracking, or loss runs
  • Strong administrative and document management skills
  • Excellent attention to detail and ability to spot inconsistencies
  • Highly organized with the ability to manage multiple ongoing requests
  • Strong written and verbal communication skills
  • Self-motivated, proactive, and comfortable working independently
  • Ability to create structure and maintain organized tracking systems

Responsibilities

  • Request, review, and manage Certificates of Insurance (COIs) to ensure proper coverage and compliance
  • Obtain and track loss runs reports from insurance carriers and brokers
  • Monitor insurance policy renewals, expiration dates, and coverage updates
  • Maintain accurate and organized digital insurance files and documentation systems
  • Review documents for completeness, accuracy, and compliance with internal standards
  • Communicate professionally with insurance brokers, underwriters, and external partners
  • Follow up consistently on pending documentation and required updates
  • Track compliance deadlines and ensure no gaps in coverage
  • Support internal risk management processes by maintaining reliable and up-to-date records
  • Assist with preparation of documentation for audits and internal reviews

Benefits

  • Fully remote position
  • Stable, documentation-focused role with clear responsibilities
  • Opportunity to build expertise in insurance and risk management operations
  • Professional, process-oriented work environment
  • Long-term growth potential within the company
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