Compliance Operations Specialist

GreystarChicago, IL
1d$55,000 - $65,000Hybrid

About The Position

This position is responsible for development, implementation and administration of the Company’s varied compliance and/or operational policies, practices and programs. Scope of responsibilities may include legal and regulatory governance and compliance, environmental compliance, conservation and other related programs.

Requirements

  • Individual must be located in IL or AZ and must be able to report to the Chicago or Phoenix office.
  • Demonstrated ability to read, write, and communicate effectively to prepare and explain data to team members.
  • Demonstrated proficiency in word processing, spreadsheet, investment, property management (Yardi, One Site, Entrata), and database management programs in order to complete required reports.
  • Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages.
  • Employment history that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the word of a team.

Responsibilities

  • Develop, implement operational/compliance programs, creating presentations as needed for the appropriate client and/or operational audiences.
  • Acts as a performance improvement resource to managers by following up providing individual coaching and training, conducting remedial and refresher training, and suggesting education and training alternatives and options based on specific situations.
  • Complete periodic audits as necessary; ensure tracking tools and processes are in place, and report compliance with all legal and regulatory requirements as needed or required.
  • Evaluate and implement solutions to manage and report out on key metrics; Provide regular reporting for operations teams and clients (as needed).
  • Facilitate due diligence activities to mitigate any legal or regulatory risks; Develop and implement profiles for compliance related to government regulations.
  • Participate in events (community, diversity, etc.) on behalf of the organization and providing appropriate representation.
  • Monitor and track state and local regulatory requirements that go into effect and assess their impact on operations and the business.
  • Establish, foster and maintain relationships with external vendors and other 3rd party organizations necessary to cultivate programs that will support legal/regulatory compliance.
  • Completes other duties as assigned or as necessary.

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
  • Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service!
  • Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.
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