Intake Coordinator - Sterling, VA

Local Infusion • Sterling, VA

1d • Onsite

About The Position

Local Infusion is a rapidly expanding infusion provider dedicated to transforming the specialty infusion industry by delivering exceptional, patient-centered care and leveraging proprietary, AI-driven technology. This approach aims to accelerate access, simplify workflows, and improve outcomes for all involved in the infusion journey. Clinicians are empowered to focus more on patient interaction and less on administrative tasks, fostering comfort, connection, and community in healthcare. The company is seeking an Insurance & Intake Coordinator, also known as an "Infusion Guide," who is passionate about elevating infusion therapy care. This role is crucial for the company's growth, involving detailed referral and intake coordination, as well as providing excellent customer and physician service to ensure patients receive the highest possible level of care. This is a full-time, onsite position based in Sterling, VA, with working hours from 9:00 AM to 5:30 PM. The ideal candidate will have previous experience in reading medical charts and handling insurance pre-authorizations. The Infusion Guide role offers predictable hours, autonomy, and a manageable workload, appealing to those who wish to stay at the forefront of healthcare innovation.

Requirements

• Passion for Patient Care, and Delivering Exceptional Patient Experiences
• Health Care Experience Required
• Insurance Prior Authorization Experience
• Medical Terminology Experience
• Overall Medical Insurance Experience
• Ability to quickly grasp new apps
• Experience and strong familiarity utilizing Electronic Health Records (EHR) systems

Nice To Haves

• Prior Experience in Infusion is Preferred

Responsibilities

• Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
• Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
• Communicate referral process and status to patients in a customer-centric way
• Openly communicate with referring/prescribing providers
• Assist in maintaining medical inventory and office supplies

Benefits

• Medical, dental, and vision insurance through our employer plan
• Short and long-term disability coverage
• 401(k) — as an early-stage startup, and we match!
• 15 Days PTO — and we want you to take it!
• Competitive paid parental leave and flexible return to work policy.
• Professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed