Insurance Customer Service Representative

First State Bank/Town and Country Career • Webster City, IA

14d • Onsite

About The Position

This position is a full-time position based on a 40-hour work week at the Webster City location. Training will be provided. A successful candidate should be dependable, able to handle multiple tasks, and be a team player. Iowa insurance license will be required for this position. Basic Function: The Multi-Line Insurance Customer Service Representative is the service link between the insurance agency client and the carriers represented by the agency. Assist agency with prospecting and sales activities.

Requirements

• Dependable
• Able to handle multiple tasks
• Team player
• Iowa insurance license will be required for this position.

Responsibilities

• Provide clerical assistance to agency producers
• Assist on special projects
• Round out accounts by cross-selling additional coverage or policies to agency clients.
• Quoting possible personal, farm and commercial changes for premium differences
• Responsible for the customer service needs of the office’s personal, farm and commercial insurance clients.
• Process personal, commercial and farm policy changes and cancellations.
• Proof all changes and cancellations.
• Assist in the training of appropriate agency personnel.
• Assist in the development of manuals and supporting documentation to accomplish tasks/ duties inherent to this position.
• Attend agency service and or sales meetings.

Benefits

• Competitive benefit package
• Five day work week, will work a Saturday rotation
• We believe in work/life balance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed