Insurance Billing Supervisor

NORTHWEST SURGICAL•Vancouver, WA

18h•Onsite

About The Position

Rebound is looking for a full time Insurance Billing Supervisor to join our team. This position supports the day-to-day operations of the Insurance Accounts Receivable team for professional fees, ancillary services, and ASC facility fee billing. You will be responsible for supervising billing and follow-up staff, ensuring timely and accurate insurance claim processing, and supporting the Insurance Billing Manager in achieving departmental goals. The ideal candidate will bring strong leadership skills and a thorough understanding of healthcare billing, patient account management, and financial counseling. This is an onsite only position at our Stonemill location in Vancouver, WA.

Requirements

Associate’s degree in business administration, healthcare management or a related field preferred.
Minimum of three years of experience in medical billing or revenue cycle operations. At least 2 years of supervisory or lead experience in a healthcare setting preferred.
Knowledge of insurance billing, claims processing, and payer-specific requirements.
Strong problem solving and organizations skills. Familiarity with EHR systems and billing platforms.
Effective communication and interpersonal skills.
Understanding of CPT, ICD-10, and HCPCS coding.

Nice To Haves

Associate’s degree in business administration, healthcare management or a related field preferred.
At least 2 years of supervisory or lead experience in a healthcare setting preferred.

Responsibilities

Support an environment that reinforces Rebound’s mission and Core Values of Superior Service, Teamwork, Integrity, Innovation, Quality and Recognition.
Oversee daily workflows of insurance billing and A/R follow up staff.
Provide direction and support to staff on claim resolution, denials, and payer-specific guidelines.
Monitor productivity and quality of work; provide feedback and assist in performance improvement plans as needed.
Coordinate and deliver onboarding and ongoing staff training with guidance from the Manager.
Ensure accurate and timely submission of insurance claims for professional, ancillary, and ASC services.
Support staff in identifying and resolving billing discrepancies, rejections, and denials.
Assist with insurance verification and eligibility processes, as needed.
Maintain awareness of payer policies and work with the Manager to ensure staff adherence.
Ensure claims are submitted in accordance with payer regulations and coding standards (CPT, ICD-10, modifiers, etc.)
Help ensure documentation is complete and compliant prior to claim submission.
Report any compliance concerns to the Manager and assist with resolution.
Serve as a liaison between the billing team and other departments.
Communicate issues, trends, or process gaps to the Manager promptly.
Support the implementation of process improvements and assist in rollout and staff education.
Support resolution of escalated insurance-related patient inquiries.
Assist in addressing payer-related issues and work with the Manager to escalate as appropriate.
Maintain a high degree of confidentiality and abide by all HIPAA rules and regulations.
Perform other duties as assigned.

Benefits

Medical/Vision/Rx
Dental
401(K) Retirement Plan, including discretionary profit sharing and Cash Balance Plan
Company paid Life Insurance/AD&D
Voluntary Life insurance/AD&D
Company paid short and long-term disability
Flexible Spending and Health Saving Accounts
Employee Assistance Program
Free Parking
Paid Time Off accrued at up to 24 days in your first year based on FTE