Insurance Billing Specialist (53767)

YSS•Ames, IA

10d•$17 - $22

About The Position

YSS is looking for a meticulous organizer, a people-person, and a problem-solver who genuinely cares about helping clients and teams succeed to join our team as an Insurance Billing Specialist—someone who can help our revenue cycle run smoothly and while delivering a top-notch client experience. In this role, acting as the bridge between YSS, our clients, and the third-party billing agency, you'll ensure every billing, coding, insurance verification, and documentation process is handled with accuracy, timeliness, and care. You’ll also be the go-to expert for our clinical and intake teams—offering technical know-how, training, and support to reduce billing hiccups and boost reimbursement. Reporting to the Director of Outpatient Operations, you’ll work closely with both the Revenue Cycle Management (RCM) and Welcome Teams to keep everything connected and running seamlessly..

Requirements

Bachelor’s degree in healthcare administration, business, accounting, or a related field.
Minimum of 2 years’ experience in insurance billing, coding, or revenue cycle management, ideally in behavioral health or healthcare.
Solid knowledge of insurance verification, prior authorizations, and billing regulations, including Medicaid and commercial plans.
Strong understanding of HIPAA regulations and experience handling sensitive health and financial information confidentially.
Proficiency with EMRs (preferably CareLogic) and reporting tools.

Nice To Haves

Familiar with mental health and substance use billing, including program-specific requirements and documentation best practices.
Highly attentive to detail and able to manage multiple tasks under deadlines.
Experienced with financial assistance programs, including Sliding Fee Scale (SFS) processes and documentation.
Professional in representing YSS to clients, staff, and partners.
A clear and effective communicator, able to explain complex billing information to clients and staff.
A problem-solver, able to identify trends and recommend process improvements.
A self-starter who takes initiative and works independently.
A collaborative team player who works effectively across multiple teams.
Mission-driven, with a strong commitment to equity, inclusion, and positive social impact.
Approaches work with humility, respect, and sensitivity to diverse identities and lived experiences.

Responsibilities

Keep billing operations on track by overseeing our third-party billing partner.
Team up with Intake, Scheduling, and Clinical staff to spot and fix billing delays.
Verify insurance benefits across all programs and document clear cost estimates for clients.
Enter insurance details, authorizations, and demographics in CareLogic—accurate and on time.
Manage returned mail and keep client records current.
Contact clients about balances or payment plans and support the Welcome Team with daily balance/copay updates.
Share key reports on denials, receivables, and collection trends with leadership.
Communicate billing and coding changes, and flag complex claim issues to the RCM team.
Help clients complete Sliding Fee Scale (SFS) applications and maintain compliant records.
Recommend process improvements that boost revenue and cash flow.
Be the go-to person for billing questions and EMR training.
Update billing and intake procedures as needed.
Prepare data reports and summaries for leadership.