Insurance Agency Operations Officer

Island Finance•San Juan, PR

About The Position

With over 65 years of service, Island Finance LLC is the largest financial institution in Puerto Rico. It serves over 70,000 clients, with consumer loans and a variety of financial products and services. Also, it has a comprehensive distribution network with 48 branches, a call center and an advanced Internet banking service available through www.islandfinance.com. Island Finance is not only a Financial Company committed to the future of Puerto Rico, but also works every day to offer the highest quality of service and is the one who has reached out to thousands of clients when they have needed it most, in addition to maintaining a positive and dynamic work environment with a team committed to offering the best. We are the Financial Company of the 21st century, with over five decades helping you realize your dreams. Because there is one thing that does not change and that is that sixty-five years later we are here... We deeply appreciate your support and reaffirm our commitment. That's why with us... ¡¡Yes, you can!! General Job Summary Validate accounting and operations activities to guarantee the business information accuracy, continuity, and compliance, including but not limited to, GL transactions, payments, audits, budgets/forecast, business results reporting, IT systems development and contingency plans. Work closely with Insurance Director to establish the strategic plan, including marketing, sales, and financial results, complying with all laws and regulations.

Requirements

Bachelor’s degree in business administration, mayor in accounting preferable or equivalent
Broad and deep knowledge of a discipline, such as sales, finance, or business administration, and that requires the use of broad theoretical knowledge.
Insurance Licenses required: Miscellaneous(P&C), Life and Disability
Minimum of three (3) years in a similar position
Strong knowledge about insurance industry and products
Available to work extended hours when required.
Solid computer skills, including MS Office
Excellent communication and presentation skills
Experience in Insurance Industry
Fully bilingual (English and Spanish)
Accuracy and attention to detail
Attention to detail.
Ability to read and understand financial statements that present accounting issues reasonably expected
Agile Product Delivery
Strategic Planning and Organization
Critical and Analytical Thinking

Responsibilities

Responsible for preparing and sending the daily penetration reports of credit related products.
Prepare and analyze monthly closing process including, but not limited to monthly revenue report, account receivable monthly report, aging report, Agencies’ revenue summary report.
Responsible of preparing and analyzing the weekly scorecard report to be presented to management.
Prepare and deliver monthly presentations to Management for Business Committees and Board of Directors, with monthly Insurance Agency’s financial and marketing results.
Analyze the business development by preparing the monthly forecast report by company and line of business.
Update spreadsheets and Agency’s databases with statistical, financial, and non-financial information.
Analyze and present the monthly expenses report.
Analyze and manage the aging for the LOB and make the collection effort to Departments and Insurance Companies.
Set up tracking systems for online marketing activities.
Prepare reports by collecting and analyzing sales data.
Assist Insurance Director with coordination and follow-up training of credit related products to branches and telemarketing personnel to increase penetration rates and comply with laws and regulations.
Accountable of reviewing regulatory process to comply with the Office of the Commissioner of Insurance due dates and present recommendation to develop and strengthen the process.
Prepares and/or approves financial activities, such as journal entries, cancellations, Reconciliations, check requests and accounts receivable.
Interacts and works together with the Controllership Department and assures the accounting cycle is properly managed.
Prepare and update operational procedure (Manual).
Coordinate efficient processes through IT enhancements and projects
Responsible for reviewing and maintaining the Agency’s Contingency Plan.
Responsible for renewing the Agency’s corporate licenses with the Office of the Insurance Commissioner and submitting regulatory report to the Office of the Commissioner of Insurance.
Undertake daily administrative tasks to ensure the functionality and coordination of the Agency’s activities.
Support and assist the management in another task as required.