Insurance Agency Operations Manager

The Jonus Group•Somers Point, NJ

3d•$80,000 - $100,000

About The Position

About the Role: We are working with a growing independent insurance agency in New Jersey that is seeking an Operations Manager to join their team. The Operations Manager will have overarching responsibility for all day-to-day operations. Ideal candidate has experience running the office for a small to mid-sized insurance agency, experience running a book of business, and managing account managers.

Requirements

5 + years of Operations Manager experience from an insurance agency required.
Property & Casualty agency management system preferably Vertafore.
Must have experience running a book of business.
Strong insurance knowledge.
Creative problem-solving skills along with exceptional time management and attention to detail.

Nice To Haves

Bachelor’s Degree preferred

Responsibilities

Office Management- oversee the day-to-day administrative operations of the office, ensuring efficiency and compliance with company policies, and providing support to employees.
Handle various administrative tasks for the office.
Provide general administrative support to employees, including answering phones, responding to emails, and handling correspondence.
Act as the main contact for office-related issues.
Has a working knowledge of the agency management software (Vertafore).
Improve daily organization and workflows to ensure maximum operational efficiency.
Act as Team Lead and monitor production and monthly goals for 3 account managers and a team of 6 sales members.
Fosters and maintains relationships with current carriers.
Responsible for client retention activities and engagement strategies.
Oversees company operations along with Partners to ensure company targets for revenue and profitability are met.
Maintains and builds trusted relationships with key customers, partners, vendors, and management.
Supports the Partners in all aspects of the business and operations.