Insurance Account Manager

Snap-on • Kenosha, WI

6d • Onsite

About The Position

This position is located onsite at the Corporate Headquarters located in Kenosha, WI. The Insurance Account Manager will be responsible for administering and servicing a comprehensive range of insurance products offered through Franchisee Insurance. Key responsibilities include selling, renewing, endorsing, and maintaining insurance programs across multiple lines. The position also serves as the first point of contact for telephone claim intake and inquiries related to insurance questions across all available programs. Exceptional accuracy, prompt service delivery, and a high standard of professionalism are essential to ensuring a positive experience for all franchisees.

Requirements

• Property, Casualty, Life, and Health insurance licenses or willing to obtain necessary licenses within 60 days of hire
• CISR - Certified Insurance Service Representative
• CPCU - Certified Property Casualty Underwriter
• Comfortable and proficient with phone and face-to-face customer contact
• Participate in seminars and classes to meet continuing education requirements
• Excelent computer skills with knowledge of agency systems, proficient in Excel, Word, and Web based programs
• Strong problem solving ability in order to complete multiple tasks with competing deadlines
• Self-starter with the ability to work independently
• Bachelor’s degree in related field or equivalent experience
• 3+ years of Insurance agency experience

Responsibilities

• Responsible for all underwriting, renewing, quoting, and policy issuance activities for the franchisee insurance programs.
• Develop comprehensive information and recommendations for prospective accounts, prepare and present proposals, and ensure all new business is written in accordance with agency policies and procedures.
• Process requests for insurance documentation—including auto ID cards, certificates of insurance, and state‑specific forms—with same‑day turnaround.
• Prepare and process policy cancellations in compliance with all applicable state regulations, including required reasons and time frames for each policy type.
• Assist in the planning and execution of the annual Snap‑on Franchisee Conference. Responsibilities include coordinating and shipping conference materials, developing marketing material, and representing the organization by providing in‑person insurance consultations to franchisees during the event. Travel is required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level