Instructional Designer

Waste Connections

12d

About The Position

Waste Connections is looking for an Instructional Designer to join our team in The Woodlands, TX! In this role, you will partner with key operations leaders in the areas of safety, maintenance, post- collection and hauling on the development of learning and onboarding programs and tools to equip our front-line employees for success. You will work with business leaders to customize our learning content and approach to best serve the onboarding and training needs of our operating locations. What You’ll Do Develop and design engaging instructional materials, including eLearning courses, instructor-led (ILT) and VILT training content, and blended learning solutions. Work closely with subject matter experts in operational roles, stakeholders, training coordinators, and other team members to gather requirements, obtain feedback, assess needs, and refine learning solutions for our front-line employees. Ensure that training content is interactive and aligned with company culture, branding, and values. Create high‑quality content with tools like Canva, Articulate Storyline and Rise 360, Adobe Creative Suite, and Microsoft Suite. Test and troubleshoot content to ensure cross-platform compatibility and SCORM/xAPI/LMS compliance. Create methods to gather user and leader input to continuously improve training approaches and methods. Design blended learning programs combining online, self-directed, and on-the-job training experiences. Evaluate training effectiveness through assessments, feedback loops with business contacts and learners, and performance metrics. Manage the completion of multiple projects against expected project timelines. Organize course management and tracking via 360Learning LMS. Waste Connections is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets. Our goal is to create an environment where self-directed, empowered employees strive to consistently fulfill our constituent commitments and seek to create positive impacts through interactions with customers, communities, and fellow employees. OUR PEOPLE MEAN EVERYTHING TO US Waste Connections is always working to protect the health of the communities we serve, and we are grateful for the hard work and dedication that you bring to your job every day. Working here means you are a safety-minded individual who is making important contributions on a daily basis that will make a positive impact on those around you. We appreciate that you are a person of integrity who takes pride in the work you do. Our Opportunities BUILD TALENT FROM WITHIN People who want to gain valuable professional experience will find that Waste Connections is a fantastic place to work. You’ll enjoy the opportunity for beneficial training and professional development opportunities that can help enhance your skills and lead the way to a more promising future. LET’S REALIZE YOUR GOALS TOGETHER Bring your passion to succeed and you’ll quickly discover that great opportunities are all around you. At Waste Connections, you’ll thrive if you are friendly, dedicated, and prefer a work hard/play hard culture that is focused on maintaining our reputation as the premier waste services company in the markets we serve. Bring your passion to succeed and you’ll quickly discover that great opportunities and people are all around you. We operate a highly decentralized structure, so we look for energetic individuals who can demonstrate individual initiative and creativity and prefer a work hard/play hard team environment and culture. At Waste Connections, diversity and inclusion are essential to our success. We hire and empower great, capable people from a wide variety of backgrounds and lead with our values. For more than 20 years, we have maintained a culture of safety, integrity and service to build a great place to work. Our culture is built on taking care of each other and the communities we serve.

Requirements

• Minimum 3 years of experience designing, developing, and partnering with company leaders to drive learning through courses or instructional materials.
• Minimum 1 year of experience on a team providing customer training or support.
• Strong grasp of instructional design models, such as ADDIE, SAM, Bloom’s, adult learning theory, and learning experience design.
• Experience in learning operations, project management, and objective‑driven training development with strong communication skills.
• Bachelor’s degree in Instructional Design, Education, Learning Technologies, or related field
• Portfolio of past work or personal projects required.

Nice To Haves

• Master’s degree is a plus

Responsibilities

• Develop and design engaging instructional materials, including eLearning courses, instructor-led (ILT) and VILT training content, and blended learning solutions.
• Work closely with subject matter experts in operational roles, stakeholders, training coordinators, and other team members to gather requirements, obtain feedback, assess needs, and refine learning solutions for our front-line employees.
• Ensure that training content is interactive and aligned with company culture, branding, and values.
• Create high‑quality content with tools like Canva, Articulate Storyline and Rise 360, Adobe Creative Suite, and Microsoft Suite.
• Test and troubleshoot content to ensure cross-platform compatibility and SCORM/xAPI/LMS compliance.
• Create methods to gather user and leader input to continuously improve training approaches and methods.
• Design blended learning programs combining online, self-directed, and on-the-job training experiences.
• Evaluate training effectiveness through assessments, feedback loops with business contacts and learners, and performance metrics.
• Manage the completion of multiple projects against expected project timelines.
• Organize course management and tracking via 360Learning LMS.

Benefits

• excellent family benefits including medical, dental, vision, flexible spending account, long term & short-term disability, life insurance, 401K retirement, and unlimited opportunities to "Connect with Your Future".

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees