Instructional Designer

Emory•Atlanta, GA

22d•Remote

About The Position

Emory Healthcare is seeking an Instructional Designer to join our Training and Quality team. In this role, you will design, develop, and deliver engaging educational content that supports staff training, professional development, and organizational excellence across our Patient Access Operations org within the healthcare system. As an Instructional Designer, you will collaborate with subject matter experts, clinicians, and operational leaders to translate complex healthcare processes into clear, effective learning experiences. You will leverage adult learning principles, instructional design methodologies, and modern technologies to create training materials such as e-learning modules, instructor-led courses, job aids, and multimedia content. The focus of this role is on building the training, you will partner with a team of Facilitators responsible for delivering the training. This position is ideal for professionals who are passionate about improving learning outcomes, have strong communication and design skills, and thrive in a collaborative, mission-driven environment. By joining Emory Healthcare, you will play a vital role in equipping our workforce with the knowledge and skills needed to deliver exceptional patient care. While this is a remote position, this team does participate in local onsite career development workshops roughly once every other month presently, we are seeking a local candidate for this opportunity for this reason.

Requirements

Bachelor's degree in related field preferred; three years experience in e-learning and blended learning development.
Seasoned experience with learning management systems is required.
Healthcare experience a plus.

Nice To Haves

Articulate Rise or Articulate Storyline experience
Canva experience
Asana Project Management tool
LMS administration tool such as rise.com or Brainier
Epic workflow experience

Responsibilities

Apply concepts of adult learning theory to design impactful learning experiences for various delivery environments (in-person, virtual, e-learning, blended)
Choose appropriate instructional strategies and content modalities to accomplish specific performance objectives
Create customized training, manage tip sheets, and create knowledge base articles.
Utilize learning and/or design software tools (e.g., Articulate Rise, Articulate Storyline, Canva) to translate content needs into realistic creative briefs
Create high-quality instructional materials such as e-learning, instructor-led training (ILT) and facilitator guides, manuals, job aids, and multimedia content
Devise modes of assessment to measure effectiveness of learning programs
Project Management: Manage multiple priorities and deliver on-time results
Document project progress in project management tool
Deliver high quality solutions quickly, adapt, and iterate based on stakeholder feedback and content performance
Stakeholder Management: Collaborate and build trust with stakeholders, subject matter experts (SMEs), trainers, and more to ensure accuracy and relevance of materials
Partner with internal teams to identify critical knowledge gaps and opportunities for process improvement
Champion the adoption of training and knowledge tools and practices across the organization