Instructional Designer

Corpay

17h • Remote

About The Position

Corpay is currently looking to hire an Instructional Designer within our Corpay Payables division. This position falls under our Lodging line of business. In this role, you will design and develop high-impact training and documentation that supports onboarding, continuous learning, and operational excellence across the organization. You will collaborate closely with Department Leads, Product, Marketing, and Subject Matter Experts (SMEs) to translate complex processes and systems into clear, scalable learning solutions. You will report directly to the Senior Director Content & Training and regularly collaborate with cross-functional partners across Operations, Product, and Client Support.
How We Work
As an Instructional Designer, you will be expected to work in a virtual environment. Corpay will set you up for success by providing:
Full home office setup
Company-issued equipment
Hands-on onboarding and role-specific training

Requirements

• 5+ years of experience in instructional design, training development, or technical content creation, preferably within a technology-focused environment
• Strong background in adult learning principles and instructional design methodologies
• Advanced proficiency in Microsoft Office Suite and experience using project management tools such as Monday.com
• Exceptional written and verbal communication skills with strong attention to detail and content accuracy
• Proven ability to manage multiple priorities and projects in a fast-paced, dynamic environment
• Highly organized, self-motivated, collaborative, and proactive with a strong work ethic

Nice To Haves

• Experience with eLearning authoring tools and learning management systems; familiarity with Seismic Learning, Salesforce, and Zingtree is a strong plus

Responsibilities

• Writing and maintaining comprehensive standard operating procedures (SOPs) and process documentation that prioritize learner experience and operational efficiency
• Collaborating cross-functionally with stakeholders and subject matter experts to gather accurate information, validate technical content, identify gaps, and ensure alignment with business goals
• Working closely with SMEs to ensure all documentation and training materials remain accurate, current, and aligned with evolving business processes and strategic priorities
• Designing and implementing end-to-end learning programs and curricula using structured instructional design methodologies, including process flows, system walkthroughs, and decision trees
• Applying adult learning principles to create effective training solutions across multiple formats and delivery methods
• Managing multiple content development projects simultaneously while ensuring timely delivery of high-quality training and documentation assets
• Producing blended learning deliverables such as SOPs, eLearning modules, microlearning, simulations, job aids, knowledge checks, and certification materials for technical and non-technical audiences

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, and volunteer time
• Employee discounts with major providers (wireless, gym, car rental, and more)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed