Instructional Designer

MarketSource•Alpharetta, GA

About The Position

Instructional Designer MarketSource, Inc. MarketSource, Inc. an Allegis Group Company, is the proven alternative to outsourcing sales. MarketSource’s Proprietary Process, Empowered People, and Proven Performance enable the delivery of innovative B2B and Retail sales solutions for many of the world’s most respected brands and a diverse mix of forward-thinking small and medium businesses. Companies count on MarketSource to accelerate their speed to market, improve their ability to scale, enhance their sales focus, increase their flexibility, and expand their capabilities. MarketSource solutions enable companies to gain new customers, launch new products, grow market share, optimize sales expense, and maximize mature products. MarketSource, headquartered in Alpharetta, Ga., employs more than 9,000 team members, and has been named a “Top 20 Workplace” in both 2015 and 2016 by The Atlanta Journal-Constitution. MarketSource is currently seeking an Instructional Designer. This position works directly with our retail content development group to write, design, develop, and implement training to assist program teams with the execution of client deliverables.

Requirements

Bachelor's degree is preferred
Excellent written and verbal communication skills, including technical writing and documentation
Experience developing e-learning courses with Articulate Storyline
Experience working with the Adobe Creative Suite, including Photoshop and InDesign
Comfortable developing storyboards, designing graphics, and writing scripts
Must have knowledge of instructional design principles/practices, including adult learning theories, interactive training and engaging learning design
Must be able to logically organize information and transform bodies of information into professionally designed, functional and effective learning programs
Must have proven skills in audience and content analysis, as well as presentation design experience
Ability to work on multiple, complex projects simultaneously
Ability to continually prioritize changing project tasks/deliverables in a fast-paced environment
May require occasional travel
Ability to work on multiple projects simultaneously
Excellent Presentation Skills
Articulate Presenter Experience presenting with teleprompter
Experience presenting to groups of all sizes
Must have the ability to proof read and edit content
Ability to understand and effectively communicate key features and functions of mobile devices
Must be flexible and deadline driven
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Possess strong situational analysis and decision-making abilities
Must have good written, listening and verbal communication skills and be able to communicate with all levels of the organization
Ability to operate successfully in cross-functional team
Written/Verbal Communication to SMEs and Stakeholders
Proficient in Microsoft Office Suite
Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items
Overnight Travel up to 80% of time
Flexibility to work nights and weekends as needed
Requires the ability to move around the store, assist customers and maneuver merchandise when necessary
Performs additional job duties as assigned
Ability to lift up to 20 pounds independently

Nice To Haves

Some understanding of home appliance products
Development experience with mobile platforms a plus

Responsibilities

Work with program teams to perform front-end analysis and assessments in order to identify knowledge gaps, and define learning and development needs
Write training content, design graphics, and create storyboards
Collaborate with subject matter experts and clients to design and develop learning solutions
Design curriculum for web-delivered solutions, including e-learning courses and webinars
Design curriculum for instructor-led learning solutions, including course outlines, measurement tools, facilitator guides, participant guides, and PowerPoint decks
Design solutions for use with mobile technologies, such as smartphones and tablets
Develop training roadmaps for overall curriculum structure
Set up continual measurement tools to demonstrate effectiveness of training and identify needed improvements
Manage course development and implementation from start to finish
Utilize social networks, multimedia technology, and e-learning platforms to train remote employees and deliver train-the-trainer materials
Develop entry-level and advanced courses for both internal and external audiences
Expected to collaborate with all members of Learning and Development team, including trainers, video media specialists, technical writers, and other instructional designers