Instructional Designer

Gillig•Livermore, CA

13h•$75,000 - $120,000•Onsite

About The Position

This role is a dedicated Instructional Designer responsible for developing and structuring GILLIG’s technical training curriculum and content across instructor-led, blended, and digital delivery models. This role is based at GILLIG's headquarters in Livermore CA with direct access to the production plant. This exposure provides a hands-on experience to vehicles throughout the build process from chassis assembly through final completion to create accurate, service-ready training materials grounded in real-world applications. The Instructional Designer translates complex engineering documentation, service manuals, technical publications, and subject matter expertise into clear, structured training assets, including instructor-led materials, learner and trainer guides, and digital learning content. This role is responsible for assessing existing materials, identifying content gaps, and building new training solutions where none exist today. A strong focus on establishing a scalable, forward-looking training framework rather than maintaining legacy content. Working cross-functionally with Field Service, Engineering, Publications, and Manufacturing, the Instructional Designer ensures training reflects build intent and real-world service conditions.

Requirements

Associate degree in a technical, instructional, or related field preferred; equivalent combination of education and technical experience will be considered
Minimum of 3 years of experience developing technical, instructional, or training content in a manufacturing, transportation, automotive, or industrial environment
Working knowledge of mechanical and electrical systems, including the ability to interpret service manuals, engineering drawings, electrical schematics, and technical documentation
Strong written and verbal communication skills with the ability to translate complex technical information into clear, structured learning content
Proficiency with Microsoft 365 (PowerPoint, Word, Excel) and general digital tools used to develop, manage, and publish training content
Experience with eLearning authoring tools (Articulate 360 preferred) and Learning Management Systems is highly desirable
Strong problem-solving, organization, and documentation skills, with the ability to manage multiple content development projects simultaneously
Ability to work both independently and collaboratively with technicians, trainers, engineers, and cross-functional teams in a fast-paced, developing environment
Ability to lift 35 lbs.
Prolonged periods of sitting/standing at a desk and working on a computer
Regularly required to sit, stand, and walk and occasionally kneel or squat
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation
Use of required personal protective equipment (PPE) when working in production, shop, or field environments.
Must be able to navigate manufacturing environment, comfortable around heavy machinery, tools, etc.
Must be able to wear Personal Protective Equipment, (i.e. safety glasses, bump caps, hearing protection, etc.)
20%Travel Required

Nice To Haves

Experience with Salesforce and video hosting platforms (e.g., Vimeo) is preferred

Responsibilities

Develop and maintain technical training content derived from service manuals, schematics, technical bulletins, and engineering documentation, ensuring accuracy and applicability to field service
Translate complex mechanical and electrical systems into clear, structured training content tailored for technician-level audiences
Convert existing instructor-led materials and field knowledge into standardized, scalable training assets that support consistent delivery across teams
Design and develop eLearning modules using Articulate 360 (Rise and Storyline), producing interactive, user-focused digital training experiences
Create and publish SCORM-compliant training packages and maintain content within the Learning Management System (LMS), ensuring accuracy, version control, and alignment with product updates
Support blended learning strategies that integrate digital content with instructor-led and field-based training to reinforce knowledge retention and application
Capture and develop multimedia content, including basic video and audio, to document procedures, system overviews, and technical demonstrations
Collaborate with Field Service teams to capture real-world shop-floor content and convert it into reusable training materials across multiple delivery formats
Ensure all training content aligns with engineering intent, service documentation, and current product configurations through disciplined content validation and updates
Partner cross-functionally with Field Service, Engineering, Manufacturing, and Publications to support training development, new product introductions, and emerging technologies including zero-emission systems
Collaborate with third-party developers and vendors to support training content creation, development, and implementation
Travel as needed to support content development, field observations, filming, and training initiatives at internal and customer locations