Instructional Designer

The Cook & Boardman Recruiting Team • Winston-Salem, SC

1d • Onsite

About The Position

Join The Cook & Boardman Group, the nation’s leading provider of architectural doors, frames, hardware, specialty products, and complete security integration services.
At The Cook & Boardman Group, trust and communication are the foundation of how we work. We foster an inclusive, collaborative culture where your voice is heard, your ideas matter, and your career has room to grow. Whether you're a problem-solver, innovator, or passionate about service, you’ll thrive here. Be part of a team that invests in your future, celebrates your success, and values your contribution.
The Instructional Designer will work as an integral part of a collaborative instructional development team responsible for the assessment, design, development, and evaluation of the department's education and training programs. The Instructional Designer must be able to independently develop entry and advanced level courses using a variety of multimedia technology and authoring tools.

Requirements

• Bachelor’s Degree in Instructional Design or related field
• 2 or more years working in an Instructional Design role with responsibility for end-to-end creation of instructor-led and/or e-learning materials.
• Must have exceptional oral communication abilities and positive interpersonal skills to effectively engage with diverse audiences and foster a collaborative learning environment.
• Demonstrates strong attention to detail and outstanding organizational skills to manage multiple training programs, materials, and documentation efficiently.
• Proven ability to manage time effectively, balancing multiple tasks and deadlines while maintaining high-quality training delivery.
• Ability to gather, collate, and classify data accurately, utilizing job-related equipment and software. Flexibility in working with data through defined yet varied processes and interpreting guidelines independently to solve problems.
• Competence in operating job-related technology using standardized methods. Problem-solving with technology is required, though typically limited to moderate levels of complexity.
• Ability to work effectively with a diverse range of individuals and groups, adapting to changing work priorities, and maintaining constructive relationships.
• Strong problem-solving skills to identify issues, develop action plans, and address challenges, particularly with data interpretation and equipment usage.
• Articulate Storyline, Rise 360, or equivalent
• Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Microsoft Dynamics 365
• Internet Explorer, Mozilla Firefox, or Google Chrome
• Adobe Creative Suite or equivalent
• Canva or equivalent
• Collaboration Software (i.e., Microsoft Teams)

Nice To Haves

• Instructional design experience in the construction, doors, frame, hardware, architectural, or security integrations services industry—OR—instructional design experience in a technical services field such as health services or information sciences.
• Experience working with and LMS (uploading SCORM/AICC, testing loaded materials, light troubleshooting of loaded courses).
• Preferred knowledge of construction and architectural software, including BlueBeam Revu, Comsense Advantage, and Comsense Enterprise, with the ability to confidently train others on these platforms.
• Familiarity with Microsoft Dynamics 365 and its applications, including Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), and Business Central (BC), with the ability to incorporate these tools into training programs.
• Understanding of floorplans/blueprints and graphs preferred

Responsibilities

• Planning, analysis, design, development, deployment, and evaluation of learning materials
• Develop instructional design plans for training programs, including defining objectives, and clarifying content structure within pre-established timelines.
• Analyze content, target audience, job tasks, and learner environment to identify appropriate instructional strategies and define learning objectives.
• Gather and analyze input of Subject Matter Experts (SMEs) to develop and modify instructional material.
• Identify user needs, analyze, and logically organize complex technical information, and transform complex bodies of information into professionally designed, engaging and effective programs.
• Develop interactive training materials that include sound instructional design methodology including presentations, instructor and participant guides, classroom activities, practice exercises, and handouts.
• Develop sound assessments for ILT and E-Learning courses.
• Develop materials using the ADDIE Model
• Conduct reviews of deliverables for instructional quality and soundness. Attend program pilots (Alphas, Betas, and preview courses) for developed content.
• Analyze data to determine changes that may be necessary to course content.
• Build content within the learning management system (LMS), as needed.
• Manage and maintain key components of the intranet, as assigned.
• Manage user-acceptance testing (UAT) for newly introduced or modified content.

Benefits

• Health, dental, vision, prescription coverage, life insurance, and 401(k) with company match.
• Generous paid time off for rest, family, and self-care.
• Continuous learning, mentorship, and leadership training including access to C&B University, our in-house development program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level