Instructional Designer, Software Training

MDF Commerce Inc.•Pennsylvania, PA

27d

About The Position

SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector. SOVRA's solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform's adherence to the highest standards in efficiency and vendor accessibility. By leveraging SOVRA's advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities. You can find more info about SOVRA at SOVRA.com About the job What will your main responsibilities look like? In this role, you will be led to:

Requirements

Excellent writing and editorial skills with strong attention to detail and voice;
3-5 years' experience in instructional content design and media production focused on software training in a tech environment;
Proficient with Articulate 360 products (Rise, Reach) and Adobe Creative Cloud Suite;
Experience with an LMS and/or DAP (Walk Me preferred);
Experience leveraging AI for TTS and video generation;
Ability to manage and meet deadlines for multiple projects independently;
Has good judgment on how design and creative ideas will execute and scale.
Authorized to work in Canada or the US-unfortunately we are not able to sponsor work visas or transfers at this time.
Must be physically located in one of the following Canadian provinces or US states: Quebec,Ontario, Alberta, AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NV, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI.

Nice To Haves

Bachelor's degree or equivalent work experience;
Excellence in journalistic or technical writing;
Quick learner when faced with complexity, adaptable to rapid changes;
Exceptional communication and organizational skills.

Responsibilities

Work with SMEs to conduct learning needs analysis and capture software functionality;
Collaborate with colleagues to design and produce multimedia courses, modules, microlearning, videos, learning paths, and other asynchronous instructional content;
Develop assessments to drive learner comprehension and retention of information;
Use data insights and feedback to improve usability and business outcomes;
Regularly evaluate and update existing training materials;
Ensure alignment with brand and quality control standards;
Own instructional content creation from concept to completion.

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