Instructional Designer II
About The Position
Our Training team is one of the fastest growing areas within UWM, which houses some of our most talented team members. Our Instructional Designer will partner with teams throughout the supported areas to provide necessary trainings or materials to team members. We need a team member who can dig deep with business leaders to determine training needs then create a plan to accomplish those training needs. The Instructional Designer will be expected to create and maintain training material and process documentation, through the use of our internal programs. The designer we’re looking for should communicate at a high level and illustrate proficient writing and computer skills.
Requirements
- 2-years of experience in the instructional design/development of training materials
- 6 Months of experience in computer-based training design/development
- Advanced experience with Microsoft Word, PowerPoint
- Experience with Microsoft Excel, Adobe InDesign, Acrobat, Illustrator
- Strong written and verbal communication skills with the ability to effectively communicate at multiple levels in the organization
- Ability to explain complex information in clear, concise terms
- Strong collaboration with team members and business leaders
- Experience with Articulate Storyline and Articulate Rise, or other eLearning software
- Proven track record of implementing the ADDIE process and Kirkpatrick model
- Must be detail-oriented
- Previous training experience
- Results-oriented, with the ability to complete assignments on time and manage multiple priorities concurrently
- Maintain a positive attitude and exude confidence
- Actively seek coaching and feedback
- Exceptional work ethic, customer service, and interpersonal skills
- Approach tasks and projects with a Yes Mentality
- Live and breathe our values
Nice To Haves
- Experience in a mortgage-related role
Responsibilities
- Partnering with Training team members and business leaders to develop training that meets the needs of the company, teams, and learners
- Designing and developing Initial, Ongoing, and Continuous Improvement training for various roles throughout the organization by creating course designs, job aids, participant guides, visual aids, PowerPoints, and more
- Creating assessment tools to measure learning, knowledge retention, and performance
- Seeking training evaluation and feedback to continuously improve training programs and material
- Developing learning management content including technology announcements, surveys, and more
- Providing feedback to Training team members to support the improvement of content creation and facilitation
- Analyzing metrics to identify training opportunities
- Acting as a backup to trainers for facilitating Initial, Ongoing, and Continuous Improvement training for various roles, if needed
Benefits
- Paid Time Off (PTO) after just 30 days
- Additional parental and maternity leave benefits after 12 months
- Adoption reimbursement program
- Paid volunteer hours
- Paid training and career development
- Medical, dental, vision and life insurance
- 401k with employer match
- Mortgage discount and area business discounts
- Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
- Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
- Gourmet cafeteria featuring homemade breakfast and lunch
- Convenience store featuring healthy grab-and-go snacks
- In-house Starbucks and Dunkin
- Indoor/outdoor café with Wi-Fi
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
