About The Position

The Instructional Design Specialist for Vertiv’s High-Density Cooling division will develop and deliver engaging, impactful learning materials to support technical training in high-performance cooling systems for data centers. This role will involve designing both in-person and digital training programs tailored for diverse audiences, including sales, service, and engineering teams, as well as external customers. The Instructional Design Specialist will create effective instructional materials, including guides, multimedia presentations, and interactive modules, that enhance understanding of high-density cooling solutions, installation processes, and safety practices.

Requirements

  • Bachelor’s degree in Instructional Design, Education, or a related field.
  • Experience in technical instructional design, ideally with a background in HVAC, data center cooling, or similar industries.

Nice To Haves

  • Strong collaboration and communication skills to work with diverse teams and adapt content for international audiences.
  • 3D Modeling Capabilities: Familiarity with 3D modeling tools (e.g., Blender, Maya, or AutoCAD) to create or adapt models for training purposes is beneficial.
  • AR/VR Integration Processes: Experience with integrating 3D models into AR/VR training environments, enhancing learning through immersive, interactive experiences, would be advantageous.

Responsibilities

  • Learning Material Development: Design and produce comprehensive training materials, including e-learning modules, technical guides, and multimedia presentations.
  • Content Adaptation: Customize learning experiences to meet the specific needs of various audiences, including global teams and partners.
  • Collaboration with Subject Matter Experts: Partner with product engineers, technical trainers, and global teams to ensure content accuracy, relevance, and alignment with Vertiv’s technical and strategic objectives.
  • Evaluation and Continuous Improvement: Assess the effectiveness of training programs through feedback and data, making continuous improvements to support evolving product requirements.
  • Global Team Collaboration: Coordinate with Vertiv’s regional teams across different geographies to tailor training programs that address specific technical requirements, compliance standards, and cultural nuances. Facilitate consistent knowledge-sharing across regions and adapt training content to meet the needs of diverse international audiences.
  • AR/VR Training Integration: Leverage augmented and virtual reality (AR/VR) technologies to create immersive, interactive training modules that enhance understanding of complex high-density cooling systems.
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