Instructional Design Manager

Palm Beach State College • Lake Worth, FL

2d

About The Position

Responsible for overseeing, maintaining, and coordinating the development, quality, and continuous improvement of the institution’s online course portfolio while directly supervising, evaluating, and developing a high-performing instructional design team. Provides clear direction, performance oversight, and professional development to ensure accountability and continuous improvement, while advancing innovative, learner-centered instructional design aligned with quality frameworks.

Requirements

• Bachelor’s degree
• Four years of related experience to include experience as a supervisor or lead worker
• Knowledge of: Microsoft Office Professional or similar application
• Online Course Management systems (i.e, DesignPlus, Canva, Canvas or similar)
• Faculty development programs, online course development, online education best practices, and online proctoring systems
• Various webinar, online lecture and meeting systems
• Video and audio hosting systems
• Educational technology tools
• Skilled in: Motivating employees to apply the effort necessary to attain organizational, departmental goals and faculty development
• Attention to detail while maintaining effective time and task management
• Creative thinking and problem solving to explore new technology, processes, and approaches
• Ability to: Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public via webinar and/or in-person presentations
• Learn new technologies quickly and efficiently
• Licenses, Registration, Certifications, or Special Requirements: Regular physical attendance required

Nice To Haves

• Education and Experience: Master’s degree in Instructional Design, Educational Technology, Higher Education, Curriculum and Instruction, or a closely related field

Responsibilities

• Directly supervises, evaluates, coaches, and develops staff, establishing clear performance expectations, conducting regular performance reviews, and fostering continuous professional growth to advance department goals.
• Leads planning, assignment, and oversight of instructional design workloads and project timelines, ensuring effective resource allocation, accountability, and timely completion of course development and review initiatives.
• Oversees online course quality assurance processes, including template governance, certification requirements, and periodic course reviews, ensuring alignment with institutional standards and continuous improvement expectations.
• Provides leadership to enhance the quality of distance education programs through coordination, reporting, and oversight of related initiatives, ensuring alignment with institutional and regulatory expectations.
• Serves as an institutional representative external distance learning and educational partners, participating in collaborative activities and supporting required reporting, data sharing, and compliance-related efforts.
• Leads institutional engagement with the Online Learning Consortium (OLC), including oversight of the OLC Scorecard process, coordination of evidence collection, and leadership of OLC-aligned quality improvement initiatives across online programs.
• Partners with faculty, academic leadership, and support units to promote adoption of evidence-based online teaching practices, effective course structure, accessibility standards, and innovative instructional design approaches.
• Evaluates and guides the adoption of emerging educational technologies and system enhancements, ensuring thoughtful integration into new and existing courses while maintaining instructional quality and compliance.
• Maintains current knowledge of instructional design, online learning standards, regulatory requirements, and best practices through professional development, conferences, and engagement with national and state organizations.
• Prepares and delivers managerial reports, documentation, and data submissions related to course quality, compliance, accreditation support, and institutional effectiveness initiatives.
• Performs other job-related duties as assigned.

Benefits

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments : State retirement plan options and voluntary 403(b) and 457 plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees