Installation and Service Technician III

IK SystemsSyracuse, NY
5dOnsite

About The Position

IK Systems is seeking an Installation and Service Technician III to join our growing team in Syracuse, NY. This is a hands-on technical leadership role for an experienced professional who knows the work, understands system design intent, and takes pride in delivering clean, reliable, code compliant security installations. This role is ideal for someone who wants more than pulling wire and mounting devices. You will be trusted to work independently, lead complex installations, mentor junior technicians, and represent IK Systems on customer job sites. For the right candidate, this role offers a clear path into advanced technical leadership, project supervision, or systems engineering.

Requirements

  • 5+ years of hands-on experience installing and servicing commercial security or alarm systems
  • Strong working knowledge of intrusion alarm systems, access control, IP video surveillance, and low voltage/limited power infrastructure
  • Ability to work independently and make sound technical decisions in the field
  • Proven experience leading or mentoring other technicians
  • Valid Driver's License required

Nice To Haves

  • OSHA 10 preferred
  • OSHA 30 a plus
  • Manufacturer certifications to demonstrate deep industry experience
  • Ability to travel regionally as needed for project assignments

Responsibilities

  • Independently install, service, and troubleshoot enterprise security and alarm systems including video surveillance, access control, intrusion detection, and related low voltage systems
  • Lead and execute installations involving cameras, door hardware and electronic access control devices, intrusion systems, server and network infrastructure, point-to-point wireless communication devices, license plate recognition systems, and other supporting limited power systems
  • Interpret and apply drawings, schematics, wiring diagrams, specifications, and scopes of work without supervision
  • Commission systems, validate performance, and ensure installations meet design intent, code requirements, and customer expectations
  • Maintain accurate job documentation, as-builts, test results, and service records
  • Coordinate with project managers, engineers, and customers to resolve field conditions and drive successful project outcomes
  • Uphold OSHA standards, company safety policies, and best practices at all times

Benefits

  • Competitive hourly pay (with overtime and prevailing wage opportunities)
  • Health, dental, and vision insurance
  • Simple IRA with company match
  • Paid time off & holidays
  • On-the-job training, industry certifications, and career growth opportunities
  • A team-focused culture where your contributions matter
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