Installation and Service Technician III

IK Systems•City of Syracuse, NY

About The Position

IK Systems is seeking an Installation and Service Technician III to join our growing team in Syracuse, NY. This is a hands-on technical leadership role for an experienced professional who knows the work, understands system design intent, and takes pride in delivering clean, reliable, code compliant security installations. This role is ideal for someone who wants more than pulling wire and mounting devices. You will be trusted to work independently, lead complex installations, mentor junior technicians, and represent IK Systems on customer job sites. For the right candidate, this role offers a clear path into advanced technical leadership, project supervision, or systems engineering. IK Systems is a technical driven security integrator trusted with mission critical environments. We are known for doing the work the right way, investing in our people, and promoting from within. This role is not a ceiling. Senior Technicians at IK Systems are respected leaders and have real opportunity to advance into higher level technical, site superintendent, project management, sales, or engineering roles. IK Systems provides tailored surveillance and security solutions for clients who prioritize protection and performance. From installation and service to full-scale integration, we deliver IP video, access control, intrusion detection, communications, and complex network solutions across diverse industries.

Requirements

5+ years of hands-on experience installing and servicing commercial security or alarm systems
Strong working knowledge of intrusion alarm systems, access control, IP video surveillance, and low voltage/limited power infrastructure
Ability to work independently and make sound technical decisions in the field
Proven experience leading or mentoring other technicians
Valid Driver's License required
Ability to travel regionally as needed for project assignments

Nice To Haves

OSHA 10 preferred OSHA 30 a plus
Manufacturer certifications to demonstrate deep industry experience

Responsibilities

Independently install, service, and troubleshoot enterprise security and alarm systems including video surveillance, access control, intrusion detection, and related low voltage systems
Lead and execute installations involving cameras, door hardware and electronic access control devices, intrusion systems, server and network infrastructure, point-to-point wireless communication devices, license plate recognition systems, and other supporting limited power systems
Interpret and apply drawings, schematics, wiring diagrams, specifications, and scopes of work without supervision
Commission systems, validate performance, and ensure installations meet design intent, code requirements, and customer expectations
Maintain accurate job documentation, as-builts, test results, and service records
Coordinate with project managers, engineers, and customers to resolve field conditions and drive successful project outcomes
Uphold OSHA standards, company safety policies, and best practices at all times