Installation and Service Technician

La Crosse Sign Co., Inc.•Madison, WI

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About The Position

An Installation and Service Technician at La Crosse Sign Group is responsible for the installation, maintenance, and repair of various types of signs, including illuminated signs, non-illuminated signs, digital displays, and more. This role is customer-facing and crucial in maintaining La Crosse Sign’s reputation for superior quality and customer service. The Installation and Service Technician needs to be detail-oriented, with strong technical and critical thinking skills, a high commitment to safety, and the ability to work independently or as part of a team.

Requirements

Installation/Construction work experience preferred
Technical training, knowledge or certification in sign installation, electrical work, welding, or related field preferred
Strong mechanical aptitude and problem-solving skills
Ability to read and interpret technical documents, blueprints and diagrams
Proficient in the use of hand and power tools, as well as other equipment relevant to sign installation and maintenance
Must have valid Class D driver’s license and a clean driving record
Crane certification (La Crosse Sign will assist role in obtaining)
Ability to obtain within six months of hire, and maintain a Class A CDL (La Crosse Sign will assist role in obtaining)
Understanding and ability to adhere to safety standards
Good interpersonal communication skills
Ability to work at various heights and weather conditions

Responsibilities

Install and/or service a wide variety of signage, including illuminated, non-illuminated, digital displays, pylons, monuments, wall signs, channel letters, flex faces, vinyl, and others.
Work as part of a team to load/unload trucks, layout patterns, drill walls, set anchors, dig holes, install electrical conduit and wiring for different types of signs.
Perform maintenance and repair on existing signs to ensure they are in optimal working condition.
Conduct site surveys to assess installation requirements and determine the best approach for sign placement.
Operate and maintain various tools and equipment, including ladders, lifts, power and welding tools, torches, and measuring devices.
Work from crane truck, bucket truck, ladders, and other lift equipment. Will work at various heights.
Transport signage to destination and prepare worksites by removing unwanted signage and clearing old wires and electrical docks.
Read and interpret production/installation prints, diagrams, and technical instructions to ensure accurate installation and repair work.
Install signs following the strict instructions provided within each work order.
Make final electrical connection to electrical docs as instructed by the customer/electrician and ensure that electric wiring is properly grounded.
Adhere to all safety guidelines and protocols to ensure a safe working environment.
Coordinate with onsite customer contacts to ensure projects are completed to their specifications.
Document and report all work performed, including any issues encountered and solutions implemented.
Fabricate metal parts such as steel frames and columns in accordance with blueprints and installation instructions.
Stay updated on industry trends, new products, and advancements in sign installation and maintenance techniques.