Inside Sales

SRS DistributionLakeland, FL
1dOnsite

About The Position

Inside Sales - Commissioned is responsible for developing new leads and revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. Drives business growth by building relationships with new and existing customers in the Pool/Landscape industry. This role involves proactive sales initiatives, outbound calls, and efficient order processing, while maintaining excellent customer service and ethical conduct. The position requires an entrepreneurial spirit, teamwork, and a solution-oriented approach, using digital sales tools and CRM systems to enhance customer interactions and drive revenue.

Requirements

  • Excellent verbal and written communication skills.
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software and Internet navigation.
  • Ability to effectively communicate in both verbal and written form; bilingual in English and Spanish preferred but not required.
  • Problem-solving abilities.
  • Excellent customer service skills with a focus on customer satisfaction and relationship-building.
  • Detail-oriented with strong organizational and time management capabilities.
  • Entrepreneurial spirit, with self-motivation and enthusiasm for the business.
  • Capability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy.
  • Demonstrated experience in assisting customers with purchasing needs via in-person or telephone interactions.
  • Proven experience or a strong interest in generating new sales opportunities through proactive calls to potential customers.
  • Must be authorized to work in the United States without sponsorship.
  • Valid driver’s license, satisfactory driving record, and reliable transportation are required.
  • Successful completion of a criminal and driving background check, as well as a pre-employment drug test.

Nice To Haves

  • Proven experience in an inside sales role or similar.
  • Experience in B2B sales.
  • Knowledge of the company's products or industry.
  • Experience with CRM systems for sales tracking and customer communication.
  • Proficiency in English and Spanish for inclusive communication.
  • Efficiently manage priorities, maintain records, and perform data-driven analyses.
  • Commitment to professional growth and adaptation to industry trends.
  • Expertise in advanced functions of Microsoft Office Suite.
  • Effective collaboration with sales teams and external partners.

Responsibilities

  • Identify and qualify new business leads and opportunities.
  • Foster good relationships with both internal and external customers to maximize sales opportunities.
  • Support outside sales team in the manage of customer accounts and order processing.
  • Prepare product demonstrations, presentations and proposals to potential clients.
  • Track and report sales performance using sales CRM.
  • Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools.
  • Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities.
  • Maintain meticulous records of sales interactions, quotes, and transactions.
  • Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities.
  • Work directly with the Sales Enablement Team to drive revenue
  • Drives adoption of digital resources to improve efficiency and sales effectiveness .
  • Representing the organization at trade shows and industry events.

Benefits

  • Competitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance.
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