Inside Sales

Conference Technologies • Portland, OR

19d

About The Position

CTI has been a leading AV provider for 35 years. Since we began in 1988, our mission has been simple: to provide a fantastic customer experience. At CTI, our biggest asset is our people, and we know that sometimes the most awesome employees don’t fit the typical mold. If you are hardworking, friendly, and know the importance of fantastic customer service, you could be a good fit at CTI. We have developed a collaborative and lively working environment, where the best and the brightest AV experts show up to work each day ready to have fun, and employ their passion for and knowledge of technology into everything they do. This creative atmosphere helps us apply and share our skills with our clients, who seek quality, high-end AV and Conference Solutions. So, where do you fit in? We are looking for an experienced Inside Sales for our Portland branch, whose attitude, skills, and work ethic will embody our mission “to provide a fantastic customer experience.” Our Inside Sales Support Specialists are sharp, organized, and friendly administrative professionals who work with our sales, technical, and accounting staff to help CTI meet our goal of providing a fantastic customer experience. We are looking for somebody dependable, personable, and enthusiastic who embraces any challenges that come his or her way. If this sounds like you, we will provide the necessary training, support, and work environment to help you succeed. We take pride in our employees, who are known in the industry as customer focused problem-solvers who can get the job done. These responsibilities will give you an idea, but not a full picture of what you will do as an inside sales administrator as we work to embrace and capitalize on our employee’s strengths: - Daily interaction with high-level clients & executives, handling special requests as needed - Assist sales staff with client projects by creating quotes - Vendor relations and working with vendors on special pricing - Order entry and tracking - Answering customers' calls and assisting them as needed. - General duties and tasks as assigned. We value our culture above all, and applicants who merely want to punch in their timecards everyday are not what we are looking for. If you have the following traits, you might be what CTI is looking for: -You are willing to fearlessly embrace company culture. -You can work independently with minimal guidance (but aren’t afraid to ask the right questions when you need help!). -You have strong verbal and written communication skills and can be the face of our company to our clients.

Requirements

• Minimum high school degree required
• Minimum 1-2 years corporate or administrative experience required
• Customer service experience required
• Able to work alone as well as in a team setting
• Proficient in Microsoft Office
• You are willing to fearlessly embrace company culture.
• You can work independently with minimal guidance (but aren’t afraid to ask the right questions when you need help!).
• You have strong verbal and written communication skills and can be the face of our company to our clients.

Responsibilities

• Daily interaction with high-level clients & executives, handling special requests as needed
• Assist sales staff with client projects by creating quotes
• Vendor relations and working with vendors on special pricing
• Order entry and tracking
• Answering customers' calls and assisting them as needed.
• General duties and tasks as assigned.

Benefits

• Base salary (DOE)
• Employer matched medical and dental insurance (available after 60 days of employment)
• Employer matched 401K after 6 months of employment
• Bonus eligibility that is based off a results-oriented incentive plan (after 3 months of employment)
• A graduated PTO program, all major holidays off, as well as three “floating” holidays, available upon your first day of employment
• Special gifts for significant life events, such as marriage, the birth of a child, and buying a house.
• Cell phone reimbursement plan.
• Life Insurance and Long-Term and Short-Term Disability 100% paid by CTI.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED