Inside Sales

Birmingham Fastener & SupplyHuntsville, AL
12h

About The Position

The Inside Sales position for Alabama Aerospace, based in Huntsville, AL, is responsible for selling company products and services to new and existing customers by establishing and maintaining relationships with key decision makers within the customer’s organization.

Requirements

  • Knowledge of aerospace/military fastener products, specifications, and quality requirements, with the ability to accurately quote manufactured or sourced components.
  • Strong customer service and interpersonal skills with the ability to build and maintain effective customer and vendor relationships.
  • Ability to present oneself professionally at all times, including clear and concise communication, appropriate dress and grooming, and professional body language.
  • Strong verbal and written communication skills, including the ability to present technical information and provide recommendations effectively.
  • Ability to foster and maintain collaborative working relationships both internally and externally.
  • Strong organizational skills with the ability to manage multiple priorities while maintaining accuracy and attention to detail.
  • Proficiency with ERP systems and Microsoft Office applications.
  • Strong analytical and listening skills, including the ability to interpret customer requirements and anticipate needs.
  • Bachelor’s Degree or a minimum of five (5) years of experience in sales, or an equivalent combination of education and experience.

Nice To Haves

  • Experience in the fastener industry preferred.
  • Experience supporting aerospace, defense, or OEM customers is strongly preferred.

Responsibilities

  • Respond to customer inquiries regarding products, pricing, availability, product applications, and credit terms.
  • Recommend products and solutions based on customer needs and interests.
  • Provide product recommendations and technical support to resolve customer challenges, including demonstrations and order processing.
  • Prepare accurate quotes for customer projects and generate additional business within existing accounts by identifying unmet or emerging customer needs.
  • Prepare drawings, estimates, and/or bids that align with specific customer requirements.
  • Provide customers with product samples, catalogs, and supporting documentation as needed.
  • Assess customer and market needs, competitive landscapes, and unserved or underserved opportunities to develop differentiated value propositions.
  • Meet or exceed departmental objectives and sales goals on a monthly, quarterly, and annual basis.
  • Maintain market position in core product and service lines while identifying and supporting opportunities for growth.
  • Demonstrate unwavering support for all safety programs, policies, and initiatives, including leading by example.
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