Inside Sales

Franklin Building Supply•Burley, ID

33d

About The Position

Primary Purpose: The primary purpose of the Inside Sales Representative is to provide exceptional customer service to those entering the store, ensuring that their visit to Franklin Building Supply is a positive and productive one. This role entails assisting customers, addressing their questions, and guiding them in finding the products they require. About the Sales Counter: The Inside Sales Counter serves as the daily face of our company, actively engaging with and assisting customers. When customers call or walk through our doors, our Inside Sales staff warmly greet them and offer support. In this dynamic role, you'll encounter a diverse range of customers and experience the daily operations of a retail facility. Working at the inside sales counter provides exposure to nearly every aspect of the building industry. Successful employees in this role are prime candidates to advance into building materials sales. We are seeking individuals who are adept problem solvers, and capable of finding creative solutions to meet customer needs. A successful employee will leverage all available resources, provided that their actions are moral, ethical, and mutually beneficial to the customer, vendor, and our company. We foster a competitive yet team-oriented atmosphere, believing in the power of partnerships with our customers and vendors for mutual success. We invest in our employees and expect them to take ownership of their opportunities and challenges. No matter the situation, we expect our employees to do what's right for the customers and the company. We aim for long-term relationships with our employees, encouraging them to grow with the company and balance their personal and professional lives to support this goal.

Requirements

Customer Service-Minded: A focus on providing excellent customer service is paramount. Safety-conscious, honest, hardworking, outgoing, friendly, and expressive in your interactions.
Building Materials Knowledge: Possess basic knowledge of building materials or the ability to quickly learn and retain new information in this field.
Time Management: Efficiently manage your time to accomplish multiple objectives in a fast-paced environment.
Computer and Social Media Skills: Basic computer and social media skills to support sales and customer engagement.
Problem-Solving: Independently solve problems to achieve specific objectives.
Versatile and Team-Oriented: Exhibit versatility and self-motivation, working collaboratively with the team.
Continuous Learning: A dedication to expanding your knowledge base and staying up-to-date with industry trends.
Adaptability: Recognize the need for process adjustments to support business growth.
Prioritization: Effectively prioritize and triage activities to meet objectives within promised completion times.
Perform other duties as assigned