Inside Sales

Cat-i GlassSouth Elgin, IL
11dOnsite

About The Position

At Cat i Glass, we take pride in creating a company environment that our employees enjoy coming to work in each day. We encourage employees to become their best! Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen. Join the Cat-i Glass team today! Job Summary: The Inside Sales position is responsible for collaborating with customers and production to meet the blueprint or customer requirements, costing custom glass components, and serving as the voice of the customer to production. If you are ready to be part of a WINNING team, we invite you to apply today! Job Summary: The Inside Sales Rep. is responsible for collaborating with outside sales to understand customer requirements, cost custom glass components, and serve as the voice of the customer to production.

Requirements

  • Computer skills a must
  • Ability to prioritize and multi-task
  • Excellent communication skills are required

Nice To Haves

  • Bachelor's degree preferred
  • Experience working in a job shop environment preferred with on the factory floor

Responsibilities

  • Responsible for taking request for quotes from sales personnel to interpret them on how we would produce them on the production floor.
  • Creating the process control needed to fabricate the parts establishing the cost and quoting or relaying to salesmen as needed
  • Be the contact point coordinating with the Customer, the Outside sales people, customer service and the production floor with regard to new parts and changes to old parts.
  • Meet with the production group during specified meetings to ensure that the new or changed part ‘hand-off’ from the Customer and Sales is understood by Production.
  • Possibly be the point person with certain (assigned) house accounts in tandem with customer service.
  • Work with the entire sales team to ensure superior customer service through timely responses, collaboration, and professional communication.
  • Be involved with resolving customer related quality issues as needed.
  • Coordinates related Inside and Outside Sales activities to ensure that quotes, inquiries and/or issues are handled in a timely, professional manner.
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