Inside Sales Support

Bachman's Inc.•Lakeville, MN

2d•$19 - $22

About The Position

Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life. Bachman’s Nursery Wholesale has an opening for an Inside Sales Support team member who has strong Leadership experience, organizational skills, and is knowledgeable with perennial plant materials. This position works very closely with inside sales representatives to service new and existing accounts and to generate revenue through active program and product sales effort. If you thrive in a fast-paced environment and enjoy being at the center of both customer interaction and internal support, we’d love to hear from you. POSITION DUTIES: Support sales team through creation of customer orders, quotes, and customer reports Assistance in order entry and organization as directed by sales rep and sales manager Assist in marketing materials and report production (order forms, promo sheets, and other documents as required by sales rep and sales manager) Be a partner on managing, organizing, and communicating customer needs to personnel across the company Assist in preparing and reviewing content for marketing, including but not limited to: Order forms, availabilities, and catalogs Email, mail, and text marketing Event planning & promotion Provide customer service and direction to on-site customers, vendors, and other traffic when necessary to ensure a positive experience for staff and customers alike.

Requirements

High school diploma or equivalent required.
Two years’ experience in sales support or customer service role, preferably in plant nursery industry.
Strong communication and interpersonal skills.
Ability to work independently and in small groups.
Proficiency in Microsoft Excel, Word and Outlook.
Ability to process and prioritize tasks effectively and efficiently.
Polished ability to interact with customers on daily basis on telephone, email communication, and in person.

Nice To Haves

Associates degree in horticulture or related field preferred.
Prior experience with NetSuite strongly preferred.
MNLA Nursery Professional Certification preferred.

Responsibilities

Support sales team through creation of customer orders, quotes, and customer reports
Assistance in order entry and organization as directed by sales rep and sales manager
Assist in marketing materials and report production (order forms, promo sheets, and other documents as required by sales rep and sales manager)
Be a partner on managing, organizing, and communicating customer needs to personnel across the company
Assist in preparing and reviewing content for marketing, including but not limited to: Order forms, availabilities, and catalogs Email, mail, and text marketing Event planning & promotion
Provide customer service and direction to on-site customers, vendors, and other traffic when necessary to ensure a positive experience for staff and customers alike.