Inside Sales Support

Sonepar USABeatrice, NE
48dOnsite

About The Position

Echo Group Inc. has an opening for an inside generator support position. The Inside support associate's primary functions are to provide inside support for Echo outside field techs, assist customers with scheduling, billing, inventory, and call routing.  This opening is based out of our Beatrice, Nebraska Generator Division Office.

Requirements

  • Excellent communication and organizational skills
  • Ability to identify business needs, desires and opportunities to drive sales and service
  • Career and goal oriented
  • Computer literate - internet navigation, Outlook, Word, Excel, and PowerPoint
  • Strong Data Entry Skills
  • Must have time management and organization skills
  • Ability to think on your feet and communicate with electrical contractors and other project partners.
  • High school or equivalent
  • Driver's License with clean driving record

Responsibilities

  • Provide generator division manager and inside service dept. with information needed to allow the service department to assist with final project services such as:  startup, testing, routine maintenance service, and repair work.
  • Provide as needed updates to sales team for items ordered and still in process.
  • Submit required paperwork and reports such as expense reports, quotes, and job status updates in a timely manner.
  • Follow up on projects as needed to help ensure completed job is delivered, installed and started up in line with manufactures guidelines.
  • Maintain good customer relations.
  • Provide sales literature and other necessary information to customer.
  • Participate in onsite project reviews, open houses, and trade shows as needed.
  • Help inform customers of new products and changes to product offering.
  • Work closely with outside sales staff and Echo generator division team members

Benefits

  • Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance.
  • Paid time off and paid holidays
  • 401K match
  • Profit Sharing
  • Tuition reimbursement and employee development.
  • Annual Safety Shoe Reimbursement
  • Employee Discount on products
  • Access to a variety of trainings for personal development

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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