Inside Sales Support
About The Position
Our client is a well-established, niche supplier serving the airfield electrical market. They are experiencing steady growth with an increasing sales volume. They are currently seeking a motivated Inside Sales Support professional who values customer service, responsiveness, and is interested in growing with a stable, long-term organization. Our client offers hands-on training, internal advancement paths, and a strong profit-sharing program within their close-knit, 20-person organization. The Inside Sales Support role provides customer service, sales support, and order processing for the sales team. This opportunity is ideal for someone early in their career who is eager to learn, adaptable, and excited to grow within a company that invests in its people. The role involves working closely with sales, warehouse, and logistics to support day-to-day operations and ensure customers receive fast, accurate, top-tier service.
Requirements
- Strong customer service background (phone-based experience preferred)
- Proficiency in Microsoft Word, Outlook, and Excel
- High attention to detail, organization, and follow-through
- Excellent verbal communication and a pleasant, professional presence
- Ability to multitask and respond with urgency when needed
- A positive attitude, eagerness to learn, and strong problem-solving ability
- Must currently be employed (company preference)
- Seeking a long-term career home, not a short-term role
Nice To Haves
- 2+ years of experience in electrical distribution or related industries (ideal but not necessary)
- Experience supporting inside sales or order fulfillment
- Familiarity with electrical/industrial “widgets” or product-based environments
- Candidates living between South Seattle and Tacoma (location preference)
Responsibilities
- Provide responsive, service-oriented support to customers over phone and email
- Assist the sales team with order entry, quote creation, and product information
- Manage customer requests, follow up promptly, and ensure accurate communication
- Support warehouse/logistics by helping pull orders and coordinating delivery needs
- Maintain organized records, documentation, and updates in company systems
- Learn product lines (airfield lighting/electrical components – training provided)
- Collaborate with a small but high-performing team to ensure smooth operations
- Participate in hands-on shadowing to learn parts, processes, and stock systems
- Undertake additional administrative and customer service tasks as needed
Benefits
- hands-on training
- internal advancement paths
- strong profit-sharing program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
