Inside Sales Support Specialist
About The Position
We are a leading provider in the aquatics industry, specializing in high-quality equipment, parts, and chemicals for pool and aquatic systems. Known for our commitment to operational excellence and exceptional customer experiences, we partner closely with our clients to deliver timely, reliable, and innovative solutions. We are growing and looking for a detail-oriented, proactive Inside Sales Support Specialist to join our team in Jupiter, FL and help drive our sales operations forward. The Inside Sales Support Specialist plays a critical role in supporting the sales team by managing the sales pipeline, coordinating RFQs and quoting activities, and ensuring seamless sales operations during high-volume periods. This role contributes directly to revenue growth by ensuring sales opportunities are handled accurately, efficiently, and on time. Ideal candidates are highly organized, thrive in fast-paced environments, and excel at cross-functional collaboration.
Requirements
- 1–3 years of experience in sales support, customer service, administrative, or related roles.
- Working knowledge of sales operations, quoting processes, and pipeline management.
- Proficiency in CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, Word, PowerPoint).
- Strong organizational and time management skills with the ability to prioritize competing tasks.
- High attention to detail and strong follow-through capabilities.
- Excellent written and verbal communication skills.
- Ability to collaborate effectively across sales, service, and operations teams.
- Problem-solving mindset with the ability to work independently and as part of a team.
- Ability to adapt in a fast-paced, deadline-driven environment.
- Must pass a background check, physical, and drug test.
Nice To Haves
- Experience using sales or project tracking tools preferred.
- Associate’s or Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience) preferred.
Responsibilities
- Assist with the intake, review, and routing of RFQs from technicians, sales teams, and internal stakeholders.
- Prepare and support accurate sales quotes, ensuring scope, pricing, and timelines align with customer and operational needs.
- Build, maintain, and manage the sales pipeline to avoid delays or missed opportunities.
- Track sales opportunities from RFQ through approval, ensuring timely follow-up and closure.
- Coordinate closely with Service Operations Specialists and technical teams to confirm feasibility and execution requirements.
- Provide overflow and continuity support during peak sales periods.
- Identify and recommend improvements to sales workflows, processes, and efficiency.
- Perform administrative and sales coordination duties as assigned.
Benefits
- Comprehensive medical and dental insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with profit-sharing opportunities.
- Collaborative, growth-oriented work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
