Inside Sales Support Representative

Crown Equipment Corporation•Sharonville, OH

73d

About The Position

Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.Job Posting ExternalExternal Job Title: INSIDE SALES SUPPORT REPRESENTATIVE Internal Job Title: Customer Experience Representative

Requirements

Bachelor degree preferred.
Strong communication, organizational, & time management skills required.
Strong problem-solving capabilities, strong sense of responsibility & self-motivation, & ability to work in a team environment are necessary.
Must be proficient in Microsoft Office.
Valid driver's license, good driving record, & the ability to safely operate lift trucks required.
Completion of a background check, drug screen, & physical required.

Responsibilities

Answer incoming sales inquiry telephone calls.
Provide information by phone, through email or by mail.
Pre-qualify customer inquiry and disseminate call information to appropriate sales person or department.
Make outbound telephone calls.
Log, track and communicate sales call information.
Follow-up on sales leads and record sales results.
Participate in training activities locally, in the field, & occasionally at the New Bremen, Ohio corporate headquarters.
Work within various departments within the branch as needed.