Inside Sales Specialist

Goodin Company•Fargo, ND

6d•$22 - $27•Onsite

About The Position

The Inside Sales Specialist/Customer Service position works hand-in-hand with customers and Outside Sales Representatives to ensure that product needs are processed accurately and in a timely manner. They deliver strong customer service and a willingness to expand their product knowledge to best help the needs of our customers.

Requirements

Plumbing and/or heating knowledge a plus
Great communication and problem-solving skills.
Business math skills with understanding of profit margins
Willingness to learn new product knowledge.
High school diploma or GED preferred.
Minimum of 2 years' experience in a similar position preferred.

Responsibilities

Build relationships with customers who are calling in and placing product orders.
Interact with customers before, during, and after a sale, including taking phone orders and servicing walk-in customers.
Ensure that customer orders are entered and processed in a timely manner.
Verify order delivery method for accuracy.
Coordinate customer sales orders with Outside Sales Representatives.
Identify customer needs and suggest products that best fit their needs.